AutoZone 2002 Annual Report Download - page 8

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We’re more than helpful salespeople.
We’re trouble-shooters
simplifying repairs, demystifying
technology, enhancing reliability
and providing solutions.
We keep making it easier
to diagnose automotive problems. On-line,
at www.autozone.com, we help
troubleshoot problems through a series
of questions about vehicles’ symptoms.
In-store and curbside, we have ASE®
certified parts professionals, diagnostic
specialists and equipment to decode the
on-board computer systems in cars today.
Through our Loan-a-Tool program, we take the
cost and complexity out of repairs by putting
specialty tools in the hands of the
do-it-yourselfer. Ultimately, our goal is to
help folks keep their vehicles in good repair,
making them safer, longer lasting and reliable.
ASE is a registered mark of the National Institute for Automotive Service Excellence.
NUMBER of “OKV”s GEOGRAPHIC REACH SALES PER SQUARE F00T SAME STORE SALES
AutoZone U.S. Retail
AutoZone U.S. Retail
6AZO Annual Report
Number of stores:
3,068
+8%
$258
44 states
109 million