Dell 2004 Annual Report Download - page 6

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Table of Contents
customer data. Dell offers external storage, tape backup products, network attached storage, fibre channel arrays, storage area networks, and rack solutions.
Total storage revenue grew 16% during fiscal 2005 and continues to be supported by Dell's four-year running partnership with EMC Corporation.
• Workstations. Dell Precision desktop and mobile workstations are intended for professional users who demand exceptional performance to run sophisticated
applications, such as three-dimensional computer-aided design, digital content creation, geographic information systems, computer animation, software
development, and financial analysis. In calendar 2004, Dell held the number one position in the U.S. and worldwide for branded workstation unit shipments.
• Networking Products. Dell's PowerConnect switches connect computers and servers in small- to medium-sized networks. PowerConnect products offer
customers enterprise-class features and reliability at a low cost.
• Notebook Computers. Dell offers two lines of notebook computer systems. The Latitude line is designed to address a wide range of business and
organizational needs, including powerful performance, portability, and flexibility. Latitude offerings range from wireless-ready, highly expandable full-
featured models to thin, light ultra-portable models. The Inspiron line is targeted to customers who require high-performance computer systems at
competitive prices. Typical customers are individuals or small-to-medium sized businesses that require optimum performance for their investment. Dell
ranked number one in the U.S. and worldwide in notebook computer shipments in calendar 2004.
• Desktop Computer Systems. Dell customers can select from two lines of desktop computer systems. The OptiPlex line is designed for corporate,
institutional, and small business customers who demand highly-reliable, stable, manageable, and easily serviced systems within networked environments.
The Dimension line is designed for small businesses and home users requiring fast technology turns and high-performance computing. The Dimension line
typically features the latest high-performance components. Dimension customers include corporate and institutional customers as well as small businesses
and home users. Dell ranked number one in the U.S. and worldwide in desktop shipments in calendar 2004.
• Printing and Imaging Systems. Dell offers a wide array of Dell-branded printers, ranging from photo printers for consumers to large multifunction lasers for
corporate workgroups. The Dell printer product line is focused on making printing easier to buy, own, and use. All Dell printers feature the Dell Ink
Management System or Dell Toner Management System, which simplifies the purchasing process for supplies by displaying ink or toner levels on the status
window during every print job and proactively prompting users to order replacement cartridges directly from Dell. During fiscal 2005, Dell shipped more
than five million Dell-branded printers.
• Software and Peripherals. Dell offers a multitude of competitively priced software and peripherals products, including a wide range of software titles,
monitors, plasma and LCD televisions, MP3 players, handhelds, notebook accessories, networking and wireless products, memory, digital cameras,
projectors, power adapters and scanners. Dell introduced several new peripherals products in fiscal 2005, including a new line of plasma televisions.
Services
By applying the direct business model to its global services business, Dell seeks to simplify customers' computing experience by offering a full
range of flexible, tailored solutions. Dell offers a portfolio of services that help customers maximize the value of their information technology
investments, rapidly deploy systems, and educate IT professionals and consumers.
• Managed Services. Dell's wide range of IT management services allows customers to lower annual service costs and enhance performance without
sacrificing control of their systems. Dell 3