Navy Federal Credit Union 2010 Annual Report Download - page 3

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2010 Annual Report 1
This past year was one of strong growth at Navy Federal:
growth in new members, new services introduced, and new branches opened. The 2010 Annual
Report provides an opportunity to review the past twelve months and to reflect upon a decade
of accomplishments.
As we consider Navy Federal’s success over the years, our growth has enabled us to serve more
members, in more ways, and in more places. We strive to provide our members—the men and
women of the Army, Marine Corps, Navy, Air Force, DoD, and their families—with products
and services that meet the unique needs of their lifestyles, worldwide access to their accounts,
and a commitment to delivering exceptional member service.
2009 2010
Assets $ 39,597.2 $ 44,198.4
Loans Outstanding $ 31,353.1 $ 31,186.6
Shares, Checking, MMSAs, IRAs $ 18,872.4 $ 21,640.6
Share Certificates $ 9,573.4 $ 9,595.3
Reserves $ 3,568.1 $ 4,206.1
Gross Income $ 2,895.7 $ 3,146.0
Non-interest Expenses $ 1,057.1 $ 1,196.7
Dividends $ 565.6 $ 465.5
Mortgage Loans Serviced $ 28,289.4 $ 28,855.4
Members 3,408,432 3,637,213
Financial Highlights
as of December 31
Dollars in millions
10
TWENTY