Symantec 2004 Annual Report Download - page 21

SYMANTEC CORPORATION «19»
Symantec security management products provide a comprehensive
solution allowing for the consolidation of security events, the
containment of security threats and the centralization of security
policy enforcement. These products are built on an open, inter-
operable framework that enables us to work together with third
party solutions to provide secure, manageable, and scalable
enterprise security. Product offerings include Symantec Enterprise
Security Manager™ , Symantec™Event Manager and Symantec™
Incident Manager.
Early Warning Solutions Symantec’s early warning solutions provide
organizations with customized and comprehensive notifications of
cyber attacks worldwide, with countermeasures to prevent attacks
before they occur, enabling them to mitigate risk and manage
threats. These solutions are supported by Symantec™Security
Response, our Internet security research and support organization.
Product offerings include Symantec DeepSight™Alert Services
and Symantec DeepSight™Threat Management System.
Intrusion Detection Organizations must protect information
from unwanted users and hackers and control access to information
to maintain business integrity. At the gateway and server level,
our intrusion detection products monitor systems for patterns of
misuse and abuse and can warn organizations before systems
are misused or information is stolen. Product offerings include
Symantec ManHunt™
,Symantec Intruder Alert™and Symantec™
Decoy Server.
ENTERPRISE ADMINISTRATION
Our Enterprise Administration segment offers open and modular
products and services that enable companies to effectively and
efficiently manage their IT infrastructures. Our solutions are used to
optimize the security and availability of our customers’ information,
while reducing operational costs, increasing IT quality of service,
reducing complexity, and enhancing our customers’ ability to rapidly
respond to constant business and technological change. This is
typically accomplished by transforming existing manual IT processes
into automated and unattended operations that can be performed
on multiple systems simultaneously across the enterprise, in a
dynamic and adaptive manner.
Our solutions allow customers to manage virtually any function
at any point in the life cycle of their computing systems and
devices, from network auto-discovery and IT asset management,
to operating system provisioning and application deployment,
ongoing security updates and configuration management, rapid
backup and disaster recovery, de-provisioning, and Help Desk
remote control. Our Enterprise Administration segment represented
12%, 15% and 21% of net revenues during fiscal 2004, 2003 and
2002, respectively. Product offerings include Symantec Ghost™
Enterprise Edition, pcAnywhere™ , the ON iCommand™product
family, V2i Protector™ , PartitionMagic™Pro, VolumeManager™ ,
ServerMagic™for NetWare®and OEM Factory Solutions.
SERVICES
Our Services segment provides information security solutions that
incorporate advanced technology, security best practices and
expertise and global resources to help enable e-business success.
Through its comprehensive offerings, our Services segment
delivers holistic security assessments, planning and implementation,
proactive solutions for security management and response and
knowledge transfer to develop internal security skills. Our Services
segment represented 2%, 2% and 1% of net revenues during
fiscal 2004, 2003 and 2002, respectively. Services offerings include
Symantec™Managed Security Services, Symantec™Consulting
Services and Symantec™Education Services.
OTHER
Our Other segment is comprised of sunset products and products
nearing the end of their life cycle.
Sales, Marketing and Customers
In addition to our direct sales force, we license our enterprise
and consumer products through our distributor, corporate reseller,
value-added reseller and system integrator channels.
We sell our consumer products to individuals and small offices/home
offices around the world through a multi-tiered distribution network.
Our products are available to customers through channels that
include: distributors, retailers, direct marketers, Internet-based
resellers, original equipment manufacturers, educational institutions
and Internet service providers. We also sell some of our products
and product upgrades through direct mail/e-mail and over the
Internet, in conjunction with channel partners.
We maintain distribution relationships with major independent
distributors. Our indirect sales force works closely with our major
distributor and reseller accounts to manage the flow of orders,
inventory levels and sales to customers. We also work closely
with them to execute channel marketing promotions and other
cooperative marketing activities.
Our agreements with distributors are generally nonexclusive
and may be terminated by either party at any time without cause.
These distributors are not within our control and are not obligated
to purchase products from us. They also distribute other vendors’
product lines.
2004 Annual Report