UPS 2006 Annual Report Download - page 9

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PACKAGE PROFESSIONALS
An online retailer of specialty seasonal lighting
and décor had relied on suppliers to ship customer
orders. To help build better, more direct relationships
with their online customers, the retailer nearly
doubled its warehouse space and turned to UPS for
reliable, predictable, professional delivery of orders.
In addition to strengthening customer service, the
company found UPS has the operational fl exibility
to grow with the business, especially when holiday
orders surge.
INTERNATIONAL EXPERTS
A U.S.-based textile supplier with a small staff
relies on UPS’s Worldwide Express
SM
portfolio to
provide just-in-time delivery of the latest fabrics
and trims to its high-end fashion clients around the
globe. UPS makes shipping easy and helps eliminate
the risk of customs delay because our brokerage
services submit documents electronically and, in
most cases, pre-clear shipments prior to landing.
Other UPS technology solutions provide tracking,
proof of delivery, comprehensive worldwide rate
calculation, and all rates and fees in U.S. currency to
simplify accounting.
CONSOLIDATED CLEARANCE
A promotional products company uses UPS Trade
Direct® Ocean to import items custom-made in
China for use at events around the United States.
The service allows orders to be packed individually
but clear customs as one shipment. The shipment
is then deconsolidated at a UPS facility and
delivered via UPS small package or freight services.
The result: the customer saves two weeks off the
industry standard for the order placement to fi nal
delivery process.
RAPID REPAIR
Through a combination of services, UPS offers an
innovative repair solution for a large computer
company. The UPS Store is authorized for laptop
drop-offs, and UPS’s critical parts capabilities
provide the end-of-runway laptop repair services
at UPS Worldport® operations in Louisville.
UPS’s extensive air network is used for express
package transport—delivering repaired laptops to
customers as soon as the next day rather than days,
or weeks, later.
UPS’sUPS’s Synchronized Synchronized Solutions Solutions in in Action Action
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