UPS 2007 Annual Report Download - page 11

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N EW SERVICES TO H ELP CUSTOM ERS H AN DLE
EMERGENCIES AND SAVE RESOURCES
Save the Day — UPS Delivery InterceptSM service lets
shippers redirect a package en route.
Save Paper — UPS PaperlessSM Invoice makes it possible
for international shippers to prepare a shipment with-
out a cumbersome paper commercial invoice. It’s all
electronic now. Customers also can receive their weekly
bills electronically.
Save Time — UPS Proactive ResponseSM monitors
sensitive healthcare shipments, alerts customers if
a problem arises and provides options, including
redirecting delivery and replacing dry ice.
Save Steps — UPS Returns® — now available to
98 countries — simplifi es the process of returning
goods from customers worldwide.
WH EN CUSTOM ERS N EED IN FO R M ATIO N
Customers can track their shipments in a number
of ways. In addition to tracking via the web from
their personal computers, customers can use their
cell phones, wireless laptops or PDAs.
WH EN IT’S IM PO RTAN T TO WO RK SM ARTER
We have the automated global shipping solutions
to help make life easier for our customers, plus other
information technologies that put greater control
in their hands.
WH EN EASY ACCESS M ATTERS
Customers can access UPS via drop boxes, at The
UPS Store® and M ail Boxes Etc.® locations worldwide,
through customer centers and authorized outlets,
or by arranging service through ups.com®.
9
customs brokerage technology solutions