Motorola 2002 Annual Report Download - page 21

Intelligence Everywhere™19
RETURNING TO GROWTH
We expect to grow the w ay w e did prior to the artificially inflated grow th that resulted from the telecom
and dot-com booms in the late 1990s and the period of decline that followed in 2001 and 2002: steadily,
rationally, with real products serving real needs in real marketplaces. We believe our markets will
return to solid, steady growth.
We are No. 1 or No. 2 in market share in most of the markets we serve. Within those markets, our
customers already include nine of the top cable service providers w orldwide, 17 of the top 18 wireless
service providers worldwide, seven of the top 10 automakers worldwide, a significant majority of
the largest public safety agencies w orldwide and 10 of the top 11 manufacturers of communications
network equipment.
In 2002, we were No. 2 in wireless handsets; No. 1 in semiconductors for the wireless communi-
cations market, the transportation market and the networking communications market; No. 1 in
two-way radio solutions for commercial, governmental and industrial markets; No. 1 in both digital
broadband set-top terminals and cable modems; and No.1 in integrated electronic systems for
Telematics, an automotive market technology that enables automated roadside assistance, navigation
and advanced safety features.
With these market-leading positions and our customer relationships, we will grow.
We expect modest grow th of approximately 3% in 2003. Beyond this we anticipate grow th rates to
improve as the world stabilizes and our strategies take hold.
BALDRIGE REDUX
In 1987, the U.S. Congress established the M alcolm Baldrige National Quality Award to promote and
recognize excellence in business. Motorola was an inaugural winner of the award in 1988. In 2002,
our Commercial, Government and Industrial Solutions Sector – our Homeland Security business –
won the award.
The sector w as assessed in seven categories: leadership, strategic planning, customer and market
focus, information and analysis, human resources focus, process management and business results.
This achievement pays tribute to our employees; it demonstrates a solid commitment to our
customers; and it evidences our ability to help customers effectively address Homeland Security
needs around the world.
TRANSITIONS
We welcomed two new independent members to our board of directors in 2002: Sandy Warner,
former chairman of J. P. Morgan Chase & Co., and Indra Nooyi, president and chief financial officer
of PepsiCo, Inc.
Sandy led the transformation of J .P. M organ into a fully integrated investment bank and then guided
the creation of one of the largest financial services firms in the United States w ith the 2001 merger of
J. P. M organ and Chase M anhattan.