Vodafone 2002 Annual Report Download - page 151

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Glossary of Terms Vodafone Group Plc 149Annual Report & Accounts and Form 20-F
Terms used in this Annual Report Brief description of meaning or US equivalent
“Active customer”A registered customer who has made or received a chargeable event in the last three months or, where
information on incoming events is not available, a customer who has made a chargeable event in the last
three months.
“AirTouch”AirTouch Communications, Inc. and its subsidiary undertakings (and, where the context requires, its
interests in joint ventures and associated undertakings). AirTouch was renamed Vodafone Americas Asia
Inc. on 27 September 2000 and Vodafone Americas Inc. on 15 March 2002.
“ARPU”Average revenue per customer.
“Churn”Customer disconnections from the Group’s mobile telephone networks . The “churn rate”is the number of
customers who disconnect from a network in a given period or have had their service terminated, divided
by the average number of customers for the same period.
“Company”Vodafone Group Plc, not including its subsidiary undertakings and its investments in joint ventures and
associated undertakings.
“EBITDA”Earnings before interest, tax, depreciation and amortisation.
“Financial Year”Twelve month period ended 31 March. UK equivalent to a fiscal period.
“GPRS”General packet radio service, an enhancement to the GSM mobile communications system that supports
data packets, enabling continuous flows of data packets over the system for such applications as web
browsing and file transfer.
“Group”or “Vodafone”The Company and its subsidiary undertakings (and, where the context requires, its interests in joint
ventures and associated undertakings).
“GSM”Global system for mobile communications, a standard for digital mobile telephone transmissions at a
frequency of 900 MHz, 1800 MHz, or 1900 MHz.
“Mannesmann”Mannesmann AG. Mannesmann AG has been subsequently renamed Vodafone AG.
“Market penetration” Total number of registered customers in a market divided by the estimated population in that market,
expressed as a percentage.
“Profit”Income
“Profit attributable to shareholders”Net income
“Proportionate customers” The number of registered customers of a venture multiplied by the Company’s effective percentage
ownership interest in the venture.
“Registered customer”Unless the context otherwise requires, a mobile handset connected to a cellular network.
“Service provider”A company, either third-party or operated in-house, providing retail services to the mobile
telecommunications market.
“SMS”Short Message Service.
“Turnover”Revenue
“Venture customers”The number of registered customers in ventures in which the Company has an ownership interest.
“WAP” Wireless application protocol, a standard for providing mobile phones, pagers and other handheld devices
with secure access to e-mail and text based web pages.
“3G”Third generation mobile service or UMTS, the latest digital standard for mobile telecommunications.
Glossary of Terms