Federal Express 2011 Annual Report Download - page 7

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IMAGINE
A field engineer
receives an emergency
call to replace a vital
part on a cancer-treating
medical device in a
small Canadian town.
Instead of stocking
parts at its central
warehouse, the company
relies on FedEx Critical
Inventory Logistics®
forward stocking
centers worldwide. A
FedEx center in Toronto
delivers the part the
same day. The medical
device is back on line
and saving lives.
IMAGINE
As a patient waits
for a spinal implant, a
Kansas City surgical
team and a spinal
implant company
collaboratively monitor
the implant shipment’s
temperature, light
exposure and location
all the way to the
operating room. A
SenseAwareSM device
placed in the implant
shipment is a first-of-
its-kind sensor
information sharing
service.
IMAGINE
With no time to spare,
a pharmaceutical
company must send
a shipment of sensitive
therapeutics from
Paris to Hong Kong for
clinical trials. FedEx®
Deep Frozen Shipping
Solution is a secure
end-to-end service that
relies on nonhazardous
technology to maintain
extremely low
temperatures for days.
OUR NO. 1 FOCUS
IS DELIVERING
SUPERIOR SOLUTIONS
FOR CUSTOMERS.
FedEx HealthCare® Solutions Are On Call
>
Revenues from packages
tendered at FedEx Office
locations hit record levels
during December 2010.
The new FedEx Office®
Print & Go feature enables
anyone to conveniently
print from a smartphone
or USB flash drive.
>
Newly combined
package and freight sales
teams focus on selling
an unmatched portfolio
of express, ground and
LTL solutions.
>
Technology solutions
recently designed for
the healthcare industry
include SenseAwareSM.
Placed into a shipment,
the small monitoring
device gauges and
transmits temperature,
light exposure, location
and other information
for quality assurance.
>
FedEx® Deep Frozen
Shipping Solution uses
nonhazardous technology
to maintain a temperature
as low as -150 degrees C.
for up to 10 days. It’s
designed for temperature-
sensitive healthcare
products.
FedEx Services:
Enhancing Solutions and Revenues
MORE
>
fedex.com/annualreport2011 5