HP 2011 Annual Report Download - page 157

HEWLETT-PACKARD COMPANY AND SUBSIDIARIES
Notes to Consolidated Financial Statements (Continued)
Note 19: Segment Information (Continued)
networking products and solutions, IT management software, information management solutions and
security intelligence/risk management solutions.
HP and its operations are organized into seven business segments for financial reporting purposes:
the Personal Systems Group (‘‘PSG’’), Services, the Imaging and Printing Group (‘‘IPG’’), Enterprise
Servers, Storage and Networking (‘‘ESSN’’), HP Software, HP Financial Services (‘‘HPFS’’) and
Corporate Investments. HP’s organizational structure is based on a number of factors that management
uses to evaluate, view and run its business operations, which include, but are not limited to, customer
base, homogeneity of products and technology. The business segments are based on this organizational
structure and information reviewed by HP’s management to evaluate the business segment results.
HP has reclassified segment operating results for fiscal 2010 and fiscal 2009 to conform to certain
fiscal 2011 organizational realignments. None of the changes impacts HP’s previously reported
consolidated net revenue, earnings from operations, net earnings or net earnings per share. Future
changes to this organizational structure may result in changes to the business segments disclosed.
A description of the types of products and services provided by each business segment follows.
•Personal Systems Group provides commercial PCs, consumer PCs, workstations, calculators and
other related accessories, software and services for the commercial and consumer markets.
Commercial PCs are optimized for commercial uses, including enterprise and SMB customers,
and for connectivity and manageability in networked environments. Commercial PCs include the
HP ProBook and HP EliteBook lines of notebooks and the Compaq Pro, Compaq Elite, HP Pro
and HP Elite lines of business desktops, as well as the All-in-One Touchsmart and Omni PCs,
HP Mini-Note PCs, retail POS systems, HP Thin Clients, and HP Slate Tablet PCs. Consumer
PCs include the HP and Compaq series of multi-media consumer notebooks, desktops and mini
notebooks, including the TouchSmart line of touch-enabled all-in-one notebooks and desktops.
HP’s workstations are designed for users demanding enhanced performance, such as computer
animation, engineering design and other programs requiring high-resolution graphics, and run on
both Windows and Linux-based operating systems.
•Services provides consulting, outsourcing and technology services across infrastructure,
applications and business process domains. Services is divided into four main business units:
Infrastructure Technology Outsourcing, Technology Services, Applications Services and Business
Process Outsourcing. Infrastructure Technology Outsourcing delivers comprehensive services that
encompass the data center and the workplace (desktop); network and communications; security,
compliance and business continuity; and enterprise managed services. Technology Services
provides consulting and support services, including mission critical services, converged
infrastructure services, networking services, data center transformation services and infrastructure
services for storage, server and unified communication environments, as well as warranty support
across HP’s product lines. Applications Services helps clients revitalize and manage their
applications assets through flexible, project-based consulting services and longer-term
outsourcing contracts. These full life cycle services encompass application development, testing,
modernization, system integration, maintenance and management. Business Process Outsourcing
provides a broad array of enterprise shared services, customer relationship management services,
financial process management services and administrative services.
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