Symantec 1999 Annual Report Download - page 7

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“With the inclusion of powerhouse
applications such as Symantec’s Norton AntiVirus®and pcAnywhere,
Mercury Wings offers a whole new level of big-time capabilities to
even the smallest floral shops.” says Bob Norton, President and CEO
of FTD. “Norton AntiVirus and pcAnywhere add valuable protection
and support capabilities to our Mercury Wings users worldwide.”
Jeff Ly, Senior Programmer/Analyst at
TMCC, explains, “The coordinators at our various remote sites
must be able to auction off their vehicles at the best price. In order
to determine what each best price is, they must know their inventory
as well as the condition of the particular vehicle in question.
pcAnywhere helps us maintain a reliable link between offices as
the coordinators send their data back to our corporate headquarters
for statistical analysis. If our coordinators are unable to access or
send data, whether the problem is due to our custom application
or to the database containing the information, they can’t make a
sale. It’s that simple.”
FTD’s “Floral Information Superhighway”, the
Mercury Network, is the premier electronic network
connecting over 21,000 North American retail florists.
The network processes approximately 15 million orders
and messages annually. pcAnywhere will provide
FTD florists the ability to easily access the FTD
Help Desk securely and reliably anytime, anywhere,
to receive hands-on technical support. This support
allows FTD to provide a greater level of service to its
customers and simplify the florists’ experience with
the Help Desk while reducing FTD’s support costs.
10
]
SYMANTEC CORPORATION
9[
SYMANTEC CORPORATION
several years, businesses will be investing billions of dollars to build and maintain networks that connect their entire value chain—customers, employees and partners. Anytime, anywhere. Dependable access to
FTD
As the leading floral delivery company in quality,
artistry and dependability, FTD connects
approximately 21,000 North American retail florists
and supports an international floral delivery network
of 54,000 affiliated FTD florists in 154 countries.
aaa
TOYOTA MOTOR CORPORATION
Toyota Motor Credit Corporation (TMCC), who
employs 150,000 worldwide, needed a remote
software package that would allow Toyota’s trained
technical support staff to diagnose and support
those remote sites from their own desktops. The
product needed to be reliable, fast, and compatible
with the company’s existing Windows 95 and
Windows NT environment.
TMCC chose pcAnywhere®from Symantec Corp.
While pcAnywhere includes an impressive list of
features that facilitate multiple uses, TMCC utilizes
it to make sure critical data is transferred as efficiently
as possible in order to save time and money.
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FTD
founded
in 1910
,