Tesco 2015 Annual Report Download - page 3
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KEY HIGHLIGHTS
517,802
colleagues at year end
7,817
shops around the world
Over 80m
shopping trips per week
£18m
raised for Diabetes UK
685,000
children have learned
about food through our
Eat Happy Project
Our business was built with a simple
mission: to be the champion for customers
– to help everyone who shops with us
enjoy a better quality of life and an easier
way of living.
Over the years we’ve done this through
lots of little, helpful differences: new
stores and ways of shopping; service
which saves time and makes life simpler;
helping to make great food available
to all.
Our mission is the same today. Our
customers are hard-pressed for both time
and money. They want great value and
great service. They expect great products
which they can buy easily. Wherever we
work, they want us to do the right thing
– for them, their communities and the
environment. It’s our job to work hard
to make life easier, every day.
With our reach, our skills, our expertise,
our passion and our capabilities, we have
everything inside our business we need to
succeed in the future. The keys to Tesco’s
future already exist within our business.
Those keys are in the hands of every
single colleague who works for us.
Around the world, Tesco is made
up of over half a million colleagues.
If every one of us gave one customer
an experience of Tesco which was better
than they expected every day, we’d
change the views of millions of people
every week. That is the change we want
to achieve over the coming years.
Small actions, big difference. Helping
to make our customers’ lives easier,
every day.
In other words: Every Little Helps.
The champion for customers
We have changed our reporting this year
to reflect our approach across the business
– that is, to keep it simple. The strategic report
is our top level of reporting, with signposting
to further detail online at www.tescoplc.com