UPS 2005 Annual Report Download - page 8

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UPS Products and Services
Creating solutions to help our customers grow their businesses
is at the heart of UPS’s broad array of products and services. We
help our customers become more successful — be it shipping a
single package, moving international air and ocean freight, or
something more complicated, such as managing distribution or
navigating the complexities of international trade.
Shipping services address the urgent
and routine, the local and global.
• Express delivery
• Deferred delivery
• Ground service with guaranteed delivery dates
• International express delivery to more than
200 countries and territories
Freight complements the small package services.
• Domestic and international air freight for
time-sensitive deliveries
• Less-than-truckload (LTL) and truckload freight
• Ocean freight
Logistics services enhance customers’ supply chains.
• Distribution services
• Reverse logistics
• Supplier management
Post-sales support improves customer service.
• Returns and repair management
• Critical parts delivery
Import/export services simplify international trade.
• Customs brokerage
• Compliance, trade and tariff consulting
• International trade management
Visibility services and information technologies
help our customers work more effi ciently.
• Automated global shipping solutions for any size business
• Package information seamlessly integrated into
customers’ internal business processes
• Proactive e-mail notifi cations of shipping events
• Tracking through the Web, wireless devices or
third-party applications
• Online payment and visibility of UPS invoices
Business solutions improve cash fl ow and more.
• Asset-based loans
• Small business lending
• Mail services
Retail access makes for customer convenience.
• The UPS Store® and Mail Boxes Etc.® with more than
5,600 locations worldwide
• 60,000 other retail access points worldwide
UPS Annual Report 2005
6