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Windstream Corporation
Form 10-K, Part I
Item 1. Business
THE COMPANY
OVERVIEW
Windstream Corporation (“Windstream”, “we” or the “Company”) is a leading communications and technology
solutions provider, specializing in complex data, high-speed Internet access, voice and transport services to customers
in 29 states. We provide a variety of solutions, including IP-based voice and data services, multiprotocol label
switching (“MPLS”) networking, data center and managed services, hosting services and communications systems to
businesses and government agencies. We operate an extensive local and long-haul network, including 60,000 route
miles of fiber, used to deliver voice and data traffic of Windstream, as well as other carriers on a wholesale basis. We
also provide high-speed Internet, voice, and digital television services to residential customers primarily located in
rural areas. As of December 31, 2010, the Company provided service to approximately 3.3 million access lines and
1.3 million high-speed Internet customers.
During 2010, we further transformed our strategy towards a focus on data and business-solutions through several key
acquisitions, including NuVox, Inc. (“NuVox”), Iowa Telecommunications Services, Inc. (“Iowa Telecom”), Hosted
Solutions Acquisition, LLC (“Hosted Solutions”), and Q-Comm Corporation (“Q-Comm”). The network infrastructure
acquired of Q-Comm, including its fiber network, and the data center operations of Hosted Solutions, offer the
potential for significant operating synergies, expand our ability to deliver highly complementary service offerings to
new and existing business customer, and present increased opportunities around transport services, including wireless
data backhaul. We believe these acquisitions advance our strategy to position our business to achieve total revenue
growth in the future.
We intend to continue to execute on our data and business-solutions strategy by offering additional services and higher
data speeds throughout our service areas. As wireless data usage continues to grow, we believe that Windstream’s fiber
network, which doubled in size with the acquisition of Q-Comm, positions it to provide additional transport services to
wireless companies. We intend to serve new and existing residential customers through bundled service offerings,
including our price for life offering, which offers a price for life guarantee and package discount on our voice, high-
speed Internet, and digital television bundle.
As of December 31, 2010, Windstream’s subsidiaries provide services in 29 states. These states include Alabama,
Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan,
Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania,
South Carolina, Tennessee, Texas, Virginia, West Virginia and Wisconsin.
The shaded areas in the following map reflect Windstream’s service territories as of December 31, 2010.
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