Tesco 2009 Annual Report Download - page 39

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Tesco PLC Annual Report and Financial Statements 2009
37
REPORT OF THE DIRECTORS
To find out more go to
www.tesco.com/annualreport09
2009 2008
Total shareholder return 8.0% 22.8%
Total shareholder return is the notional return from a share and is measured as the percentage change in the share price,
plus the dividend paid. This is measured over the last five years.
Full year dividend per share 11.96p 10.90p
The growth of the dividend per share from one period to the next is important to shareholders since this represents their
actual cash return, and is usually paid twice a year.
We monitor a wide range of KPIs, both financial and non-financial. Individual business units have their own versions of the Steering Wheel which
incorporate their own priorities and KPIs. Some of the Group KPIs below are tracked through the Steering Wheel and those above are tracked as
a monitor of investor return.
Across the Group, KPIs are set for local markets, with oversight from the Executive Directors, to ensure they are tailored to drive the priorities
of each business.
The following are some KPIs for the UK and Group operations:
2009 2008
UK market share
Grocery market share** 22.2% 21.8%
Non-food market share 8.8% 8.5%
Employee retention 87% 84%
This measure shows the percentage of employees who have stayed with the business for longer than one year.
It is one measure that we use to monitor employee loyalty and satisfaction and we aim to exceed 80% retention
of experienced staff.
Reduction in CO2 emissions† †
UK 13.3% 3.8%
The Group 12.6% 3.8%
This measure shows the overall reduction in emissions from energy use of existing stores and distribution centres, related
to a fixed (2006/7) floor area. It excludes refrigerant gas emissions.
Reduction in CO2 emissions intensity of new stores† †
The Group 20.9% 11.7%
Intensity is measured as CO2 emissions/sq ft. The measure indicates the average reduction in emissions
intensity of all new stores built since 2006/7 (the base year). Carbon footprint reporting has been assured
by Environmental Resources Management (ERM).
** This is measured as the share of all spend by all shoppers through Taylor Nelson Sofres Superpanel (Total Till Roll) data.
†† Figures adjusted for 52-week comparison.