Humana 2001 Annual Report Download - page 18

In 2 0 0 1, Humana medical membership increased to
6.4 million, from 5 . 3 million in 2000. The incre a s e
was primarily driven by the acquisition of 1 . 2 m i l l i o n
m i l i t a r y members on May 3 1, after the De p a rt m e n t
of Defense approved Hu m a n a’s acquisition of the
Regions 2 and 5 T R I C A R E contract. (T R I C A R E i s
the health benefits program for military dependents
and re t i r ees. Humana has been the T R I C A R E
contractor for Regions 3and 4since 1 9 9 6 .) T h e
acquisition of Regions 2and 5makes us the leading
national contractor for this profitable pro g r a m .
T h roughout 2 0 0 2, Humana is focusing on grow t h
t h rough building market share in our existing
m a r kets, leveraging our strong networks to grow
our commercial administrative services only ( A S O )
m e m b e r s h i p, marketing Emphesys in our launch
cities of Memphis, Tenn., and Austin, Texas, and
other selected locations, promoting and expanding
our dental product offerings and the new consumer-
d r i v en Sm a rt Su i t e S M p roducts highlighted thro u g h o u t
this re p o r t. These growth initiatives are empowe re d
by the innova t i v e products and technology that we
bring to the table with meaningful benefits for both
e m p l oyers and members.
The transition in our industry to a consumer-dire c t e d
e n v i ronment means that individuals will share in the
responsibility for the implications – financial and
h e a l t h - re l a t e d – of their decisions. By responding to
and guiding our customers, Humana can enhance
peace of mind for them, providing financial pro t e c -
tion and knowledge that will empower our members,
with their physicians, to take control of their ow n
health and we l l - b e i n g .
Humana’s growthinitiatives: the key to sustained success
uses process, products and technology to enable consumers to take control of their own heal
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