Kohl's 2000 Annual Report Download - page 13

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10 Kohl’s Corporation
Centralized check-out gets busy
customers quickly on their way.
Focusing on
Customer Needs
What does convenience really mean to a
Kohl’s customer? It means we’ve helped
to make her shopping a lot more efficient
and her life a little easier. It means she
can find the brand names and selection
she wants in a pleasant shopping
environment close to home. It means
she has more time to spend on her family,
herself, or her community. Now, that’s
more like it!
Wide aisles and stroller
carts enhance the Kohl’s
shopping experience.