Symantec 2000 Annual Report Download - page 18

centered segments; Consumer and Small Business, Enterprise
Solutions, e-Support, Professional Services and Other.
In addition to our internal restructuring, we added key technolo-
gies by acquiring URLabs, L-3Network Security’s operations and
20/20 Software. These acquisitions will enable us to:
•increase our addressable market opportunities;
•broaden our security offerings;
•acquire a talented base of UNIX employees; and
•develop a consulting service organization within
our company.
Furthermore, we divested the ACT! and Visual Café product lines
to focus our strategy in the Internet security market.
Consumer and Small Business Our Consumer and Small Busi-
ness segment provides solutions to individual users, home offices
and small businesses. The division’s charter is to ensure that con-
sumers and their information are secure and protected in a
connected world. Most of the products that we are currently mar-
keting or developing feature LiveUpdate. This feature enables
users to easily download content updates including virus defini-
tions, firewall rules, URL databases and uninstall scripts.
Enterprise Solutions The objective of our Enterprise Solutions
segment is to provide a broad range of security solutions for our
enterprise customers. Our corporate customers need to protect
their businesses from the threats associated with the use of the
Internet. These threats are both external and internal to the
organization. External threats include such things as viruses or
hacker intrusions; internal threats include undesired use of net-
work resources or potential liability stemming from abuse of
Internet access.
Our Enterprise Solutions products are available to customers in
a variety of ways. We offer each product as either a stand-alone
product or as a combined solution, allowing the customer to deter-
mine what is most effective for them. The Enterprise Solutions
segment currently focuses on two areas: Content Security and
Network Security.
Enterprise Solutions - Content Security Content security is a core
element of Internet security that combines multi-tier protection
against viruses and mobile code with the management of Internet
communications for sensitive content or misuse of data. Mobile
code, frequently referred to as viruses or malicious code, refers to
executable programs that are used with a specific malicious
intent in mind. Users of our content security solutions are able to
take action to protect their enterprise from risks associated with
using Internet resources. This includes scanning or monitoring
data that enters, leaves or travels inside the organization, as well
as detecting and eliminating malicious code that may be intro-
duced into a company’s network. Using Symantec’s content
security software solutions, managers can control user access to
information from the Internet and help ensure that users focus on
data for work productivity, rather than leisure activities. Elements
of content security include virus and mobile code protection and
e-mail and Internet content scanning and filtering.
Virus and Mobile Code Protection Our anti-virus solutions pro-
tect computers and networks at multiple entry points from known
and unknown threats. Anti-virus protection provides automatic
protection from virus attacks that can occur when files are
exchanged over the Internet. Protection from virus attacks is the
most well-known and largest market component within the con-
tent security space.
E-mail Content Scanning and Filtering Our e-mail content scan-
ning and filtering solutions help protect proprietary information
and can reduce liability exposure and improve productivity for e-
mail application users. Content can be scanned for proprietary
information and for inappropriate words and phrases to ensure a
company’s e-mail policies are enforced. Filtering can also
increase bandwidth by countering e-mail address forgery attacks.
Internet Content Scanning and Filtering Our Internet content
scanning and filtering solutions allow organizations and individuals
to control and focus Internet usage for increased productivity and
potentially decreased liability exposure. Content is scanned and fil-
tered based on lists of sensitivities, specific addresses and context.
Enterprise Solutions - Network Security Network security is another
core element of Internet security that encompasses network vul-
nerability assessment of the potential dangers to the organization
from information flows to and from the Internet. Users of our net-
work security solutions are able to assess vulnerabilities to the
network or system and/or detect the occurrence of malicious
activities on systems and networks.
Our vulnerability assessment solutions provide the tools and serv-
ices to automate the detection and correction of common inactive
and network configuration errors.
e-Support Our e-Support segment offers products that enable
companies to be more effective and efficient within their IT
departments. Remote management solutions help remote pro-
fessionals to remain productive while providing companies access
to information, applications and data from any location.
Professional Services Our Professional Services division pro-
vides fee-based technical support and consulting services to
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