Symantec 2000 Annual Report Download - page 5

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0{ 05
Our e-Support tools, Norton Ghost™and pcAnywhere™, continue to lead the remote management market.
These solutions allow administrators to manage and support software in a global environment. By pro-
viding tools that are needed for remote deployment, we continue to help customers stay connected and
productive no matter where they are.
Looking Forward. As we begin fiscal 2001, we are at the forefront of this emerging industry.
Whether the threat is a new, fast-spreading virus such as “I Love You,” a software agent planted to steal
personal information or a hacker trying to get into “always on” computer systems, millions of users
turn to Symantec for help. And, although security has yet to become a major concern for users of hand-
held devices, our Symantec Research Center has already created prototype software to protect Palm™
and other access device users even before the first virus attacks.
As more people and small businesses turn to service providers for Internet access or applications over
the Internet, they expect secure solutions. Recently announced contracts with Yahoo!®
, where we pro-
tect 38 million users from malicious attacks, and with Brightmail™, Inc. and Tele Danmark™Internet
Service help our products permeate this service provider market. Earlier this year, we created a group
within Symantec with the sole purpose of developing carrier-class products built on our core technolo-
gies and selling them to a wide range of Internet service providers. This is the next step in our market
coverage strategy: to be wherever customers want to buy our technology — in stores, over the Inter-
net, through service providers or in enterprise environments.
Although we are pleased with our accomplishments this year, we all know this is only the beginning. This
year saw a significant increase in cyber crime, elevating Internet security to a global concern. Our cus-
tomers tell us we are at the right place at the right time. They are looking to Symantec to provide the pure
confidence they want in their daily use of the Internet.
Our direction for next year is clear — growth and speed. We greatly appreciate your support and look
forward to continued success in fiscal 2001.
Sincerely,
John W. Thompson
Chairman of the Board, President and Chief Executive Officer