UPS 2011 Annual Report Download - page 25

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Customs
We are subject to the customs laws in the countries in which we operate, regarding the import and export of
shipments, including those related to the filing of documents on behalf of client importers and exporters.
Environmental
We are subject to federal, state and local environmental laws and regulations across all of our business units.
These laws and regulations cover a variety of processes, including, but not limited to: proper storage, handling,
and disposal of hazardous and other waste; managing wastewater and stormwater; monitoring and maintaining
the integrity of underground storage tanks; complying with laws regarding clean air, including those governing
emissions; protecting against and appropriately responding to spills and releases; and communicating the
presence of reportable quantities of hazardous materials to local responders. UPS has established site- and
activity-specific environmental compliance and pollution prevention programs to address our environmental
responsibilities and remain compliant. In addition, UPS has created numerous programs which seek to minimize
waste and prevent pollution within our operations.
Other Regulations
We are subject to numerous other U.S. federal and state laws and regulations, in addition to applicable
foreign laws, in connection with our package and non-package businesses in the countries in which we operate.
These laws and regulations include those enforced by U.S. Customs and Border Protection and other agencies of
the U.S. Department of Homeland Security, the U.S. Department of Treasury, the Federal Maritime Commission,
the U.S. Drug Enforcement Administration, the U.S. Food and Drug Administration and the U.S. Department of
Agriculture.
Where You Can Find More Information
UPS maintains a website at www.ups.com. Our annual report on Form 10-K, quarterly reports on Form
10-Q, current reports on Form 8-K, and any amendments to those reports filed or furnished pursuant to
Section 13(a) of the Securities Exchange Act of 1934 are made available through our website
www.investors.ups.com as soon as reasonably practical after we electronically file or furnish the reports to the
SEC. Also available on the Corporation’s website are the Company’s Corporate Governance Guidelines and
Committee Charters. Information on these websites, however, is not incorporated by reference into this report or
any other report filed with or furnished to the SEC.
We have adopted a written Code of Business Conduct that applies to all of our directors, officers and
employees, including our principal executive officer and senior financial officers. It is available in the
governance section of the investor relations website, located at www.investors.ups.com. In the event that we
make changes in, or provide waivers from, the provisions of the Code of Business Conduct that the SEC requires
us to disclose, we intend to disclose these events in the governance section of our investor relations website.
Our Corporate Governance Guidelines and the charters for our Audit Committee, Compensation Committee
and Nominating and Corporate Governance Committee are also available in the governance section of the
investor relations website.
Our sustainability report, which describes our activities that support our commitment to acting responsibly
and contributing to society, is available at www.sustainability.ups.com. We provide the addresses to our internet
sites solely for the information of investors. We do not intend any addresses to be active links or to otherwise
incorporate the contents of any website into this report.
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