HSBC 2014 Annual Report Download - page 14

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HSBC BANK PLC
Strategic Report: Strategic Priorities (continued)
12
showed that CMB has remained differentiated from its
key competitors; particularly in the UK and ahead or in
line with competitors in France, Germany and Turkey.
Satisfaction with our Relationship Managers is ahead of
its peer group in the UK, Germany and Turkey. This is a
good achievement in terms of supporting CMB’s
strategic objectives and helping us to drive continuous
improvement for our clients.
Awards
HSBC was recognised in several industry awards
throughout 2014. A small selection of those follows:
• ‘Best Mobile Banking Application 2014’ - (Global
Finance Magazine)
• ‘Best Global Cash Management Bank for Corporates
and Financial Institutions for the third consecutive
year’ - (Euromoney 2014)
• ‘Bonds and Derivatives House of the year’ –
(International Finance Review 2014)
• ‘Best Family Office Offering’ - (Private Banker
International Global Wealth Awards )
• ‘Best Provider for Mortgages’ - Moneysupermarket
Supers Awards 2014
• ‘Best High Street Mortgage Provider’ - Moneyfacts
Consumer Money Awards 2014
• ‘Best Remortgage Provider’ - Moneyfacts Awards
2014
• ‘Best Bank Mortgage Provider’ - Moneyfacts Awards
2014
• ‘Best Variable Rate Mortgage Provider’ - Moneyfacts
Awards 2014
• ‘Most Trusted Mainstream Bank’ - Moneywise
Customer Service Awards 2014
• ‘Best National Bank – Mortgage’ Finance Gazette
Awards 2014
• ‘Best Debt House in Western Europe for the 2nd
consecutive year’ - Euromoney Awards 2014
• ‘UK Number 1 Trade Bank’ – Global Finance Magazine
2014