American Express 2007 Annual Report Download - page 8

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UNCOMMON LOYALTY
All we have to sell is service. Thats what Ralph T. Reed, then
president of American Express, said in 1958 on the launch
of a new and untested product―the American Express Card.
Fifty years later, our particular brand of service is a reason
why we still have thousands of original cardmembers
today. In 2008, the Card’s 50th year, we celebrate all of our
cardmembers and rededicate ourselves to delivering what has
always distinguished us in the marketplace: uncommon service.
Experiencing different cultures
and being in unfamiliar situations
helped inspire my work over the
years. The American Express Card
was an essential part of those travels.
You took care of whatever I needed,
and always with a personal touch.
Frankly, I don’t know how I could
have managed without it.
ELAINE HAMILTON O’NEAL, ARTIST, WORLD
TRAVELER AND AMERICAN EXPRESS
CARDMEMBER SINCE 1958
6