Regions Bank 2013 Annual Report Download - page 4

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2 REGIONS 2013 YEAR IN REVIEW
2 REGIONS 2013 YEAR IN REVIEW
“I’m able to expand my medical practice because Regions took
the time to understand my needs and put together innovative
solutions that were just right for me.”
IT’S PERSONAL
Not every large bank succeeds in delivering the kind of personalized
service required to grow a successful medical practice. Dissatisfied
with the lack of individualized attention from her previous bank,
Jacksonville Beach dermatologist Dr. Alison O. Moon sought better
solutions from Regions – and hasn’t looked back. “Before I came
to Regions I felt I wasn’t really valued as a customer. So when I
met with Jessica Evans from Regions, I was pleasantly surprised.
She was so friendly, accessible and personal, and it was a relief
to have somebody who really listened. She looked over my situa-
tion and came up with a proposal on how to restructure loans and
improve our interest rate and terms,” said Dr. Moon.
In 2003, Dr. Moon took a bold step when she established her own
dermatology practice immediately after completing her residency
with the Mayo Clinic. Since then, there’s been steady growth,
adding physicians and staff and treating more than 26,000 patients
to date. The practice is profitable and growing, and now Regions
is her partner at every step.
“Since that first meeting with Jessica, my relationship with Regions
expanded quickly. The Regions team came up with really creative
solutions to meet all my financial needs. They helped me restructure
all my business and personal loans, which included refinancing
my mortgage,” added Dr. Moon.
“Our office uses the local Regions branch to make our daily deposits,
and Angie Baxley has been fantastic whenever we have a ques-
tion. To have a contact who is always available and who knows
us is just so refreshing. It’s wonderful to have that kind of personal
relationship for my business. It’s actually a little farther away than
the other two banks I worked with in the past, but, I’ll tell you, it’s
worth it. With Regions, it’s a completely personalized experience.”
Dr. Alison O. Moon
First Coast Dermatology Associates
Jacksonville Beach, Florida