UPS 2009 Annual Report Download - page 23

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Other Regulations
We are subject to numerous other laws and regulations in connection with our non-package businesses,
including customs regulations, Food and Drug Administration regulation of our transportation of
pharmaceuticals, and state and federal lending regulations.
Customs
We are subject to U.S. customs laws and related DOT regulations regarding the import and export of
shipments to and from the U.S. In addition, our customs brokerage entities are subject to those same laws and
regulations as they relate to the filing of documents on behalf of client importers and exporters.
Environmental
We are subject to federal, state, and local environmental laws and regulations across all of our business
units. These laws and regulations cover a variety of processes, including, but not limited to: proper storage,
handling, and disposal of hazardous and other waste; managing wastewater and storm water; monitoring and
maintaining the integrity of underground storage tanks; complying with laws regarding clean air, including those
governing emissions; protecting against and appropriately responding to spills and releases; and communicating
the presence of reportable quantities of hazardous materials to local responders. UPS has established site- and
activity-specific environmental compliance and pollution prevention programs to address our environmental
responsibilities and remain compliant. In addition, UPS has created numerous programs which seek to minimize
waste and prevent pollution within our operations.
Where You Can Find More Information
We make our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K,
and all amendments to these reports available free of charge through our investor relations website, located at
www.investors.ups.com, as soon as reasonably practicable after they are filed with or furnished to the SEC.
Additional information about UPS is available at www.ups.com. Our sustainability report, which describes our
activities that support our commitment to acting responsibly and contributing to society, is available at
www.sustainability.ups.com .
We have adopted a written Code of Business Conduct that applies to all of our directors, officers and
employees, including our principal executive officer and senior financial officers. It is available in the
governance section of the investor relations website, located at www.investors.ups.com. In the event that we
make changes in, or provide waivers from, the provisions of the Code of Business Conduct that the SEC requires
us to disclose, we intend to disclose these events in the governance section of our investor relations website.
Our Corporate Governance Guidelines and the charters for our Audit Committee, Compensation Committee
and Nominating and Corporate Governance Committee are also available in the governance section of the
investor relations website. The information on our investor relations website is not incorporated by reference into
this report.
See Footnote 11 to our consolidated financial statements for financial information regarding our reporting
segments and geographic areas in which we operate.
The information on websites maintained by the Company is not incorporated by reference into this annual
report on Form 10-K.
11