UPS 2009 Annual Report Download - page 8

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UP S 2 0 0 9 A n n u a l R e p o r t
30
40
20
10
0
05 06 07 08 09
23.3 26.0
2.8
31.7
36.6
27.6 29.7
31.6
Adjusted*
Return on Equity
(percent)
Shares Repurchased
(millions)
60
50
40
20
30
10
05 06 07 08 09
33.9 32.6 35.9
53.6
10.9
Dividends Declared
(dollars per share)
1.75
2.0
1.5
1.25
1.0
05 06 07 08 09
1.32
1.52
1.68
1.80 1.80
Return on Invested Capital
(percent)
30
40
20
10
0
05 06 07 08 09
19.7
22.1
2.7
18.8
21.9
23.3
15.7
16.4
Adjusted*
*See ”Items Affecting Comparability” on pages 20-21 of our Form 10-K.
06
As we entered 2010, we took bold actions to improve
how we go to market and interact with our custom-
ers by streamlining the U.S. small package structure.
The new structure will move marketing resources and
decision-making closer to the customer. It also will
enable us to reduce cost and generate better returns
in our domestic business.
Over the last few years, UPS has greatly expanded
the breadth and depth of our solutions portfolio. The
restructuring will provide the opportunity to better
deliver the value these solutions bring to small and
medium-sized customers. In the long run, this new
approach to reaching our customers may prove to be
one of the most significant changes ever made to our
domestic business.
Community Impact
We consider our responsibilities to the global com-
munity and to the environment as judiciously as we do
other facets of our business. In 2009, UPS committed
to a multi-year, multi-million-dollar initiative to
improve the capabilities of relief organizations that
respond to global emergencies. Among them are the
American Red Cross, UNICEF, the World Food Pro-
gramme, CARE, and the Aidmatrix Foundation. Through
this commitment UPS delivered tons of food and relief
supplies, as well as logistics expertise, to American
Samoa and Haiti in response to natural disasters in
2009 and early 2010.
UPS is the environmental leader in the U.S. package
delivery industry because of our integrated network,
most modern airfleet, and extensive use of the rails.
Nonetheless, we have pledged to reduce our airline’s
carbon emissions by an additional 20 percent by 2020
for a cumulative total reduction of 42 percent since
1990. UPS received numerous recognitions in 2009
for our efforts to reduce our climate impact, for cor-
porate support of public policy initiatives on climate
change, and for comprehensiveness and transparency
in reporting.
UPS … Then and Now
On November 10, 2009, UPS celebrated its 10th
anniversary as a public company. Over those 10 years,
we have emerged as a truly global enterprise. In
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