UPS 2012 Annual Report Download - page 12
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UNITED PARCEL SERVICE, INC.
ANNUAL REPORT ON FORM 10-K
TABLE OF CONTENTS
PART I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
PART III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
PART IV
Item 15.
Business 1
Overview 1
Business Strategy 2
Technology 3
Reporting Segments and Products & Services 4
Sustainability 7
Community 7
Reputation 8
Employees 8
Safety 8
Competition 9
Competitive Strengths 9
Government Regulation 10
Where You Can Find More Information 11
Risk Factors 12
Unresolved Staff Comments 16
Properties 16
Operating Facilities 16
Fleet 17
Legal Proceedings 18
Mine Safety Disclosures 18
Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 19
Shareowner Return Performance Graph 20
Selected Financial Data 21
Management’s Discussion and Analysis of Financial Condition and Results of Operations 22
Overview 22
Items Affecting Comparability 22
U.S. Domestic Package Operations 24
International Package Operations 28
Supply Chain & Freight Operations 31
Operating Expenses 34
Investment Income and Interest Expense 37
Income Tax Expense 38
Liquidity and Capital Resources 39
New Accounting Pronouncements 48
Critical Accounting Policies and Estimates 49
Quantitative and Qualitative Disclosures about Market Risk 53
Financial Statements and Supplementary Data 55
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 105
Controls and Procedures 105
Other Information 107
Directors, Executive Officers and Corporate Governance 107
Executive Compensation 108
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 108
Certain Relationships and Related Transactions, and Director Independence 108
Principal Accounting Fees and Services 108
Exhibits and Financial Statement Schedules 109