UPS 2015 Annual Report Download - page 22

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Community
We believe that strong communities are vital to the success of our company. By combining our philanthropy with the
volunteer time and talents of our employees, we help drive positive change for organizations and communities in need across
the globe. The highlights of our corporate citizenship efforts in 2015 include:
• Local non-profits around the world received nearly 2.35 million hours of volunteer service from our employees
participating in our Neighbor-to-Neighbor program.
• The UPS Foundation, which oversees corporate citizenship efforts for the company, invested $111 million in donations
of both cash and in-kind services to global causes primarily in four focus areas—community safety, environmental
sustainability, diversity and volunteerism.
• Our employees, both active and retired, contributed approximately $55 million to United Way which was matched by
a corporate contribution of $8 million.
• Through The UPS Foundation we have the opportunity to support our global communities to offset carbon, support
clean water, reduce poverty and help individuals sustain their lives through the planting of trees. The UPS Global
Forestry Initiative, which began in 2013, is the signature program of The UPS Foundation’s Environmental Focus
area. By the end of 2015, we have supported the planting of five million trees worldwide.
• We continued to aid communities impacted by disasters through our UPS Humanitarian Relief and Resilience
program, by providing our logistics expertise, skilled volunteers, capacity building support and in-kind services. In
2015, we coordinated more than 350 humanitarian relief shipments across 50 countries and provided funding and
logistics support to strengthen long-term recovery efforts of communities impacted by the Ebola Crisis, the Syrian
Refugee Crisis and the Nepal Earthquake.
• Nearly 6,700 teenagers and novice drivers in the U.S., Canada, the U.K., Germany and China participated in UPS
Road Code. This safety program for new drivers features our employees as instructors – a role where they share
driving knowledge and safety tips amassed over our long history of safe driving.
Reputation
Great brands require connecting with customers, investors and other stakeholders with honesty and transparency. In
working to develop these connections, we regularly receive high accolades from independent brand and reputation evaluations.
In 2015, we continued to be ranked highly by the following:
• Forbes’ 2015 ranking of America’s Most Reputable Companies, as rated by the Reputation Institute,
• Interbrand’s Best Global Brands,
• Millward Brown's BrandZ Most Valuable Global Brands and
• Rittenhouse Rankings' annual CEO Candor and Culture Survey.
Employees
The strength of our company is our people, working together with a common purpose. We had approximately 444,000
employees (excluding temporary seasonal employees) as of December 31, 2015, of which 362,000 are in the U.S. and 82,000
are located internationally. Our global workforce includes approximately 76,000 management employees (38% of whom are
part-time) and 368,000 hourly employees (48% of whom are part-time).
As of December 31, 2015, we had approximately 266,000 employees employed under a national master agreement and
various supplemental agreements with local unions affiliated with the International Brotherhood of Teamsters (“Teamsters”).
During 2014, the Teamsters ratified a new national master agreement with UPS that will expire on July 31, 2018.
We have approximately 2,600 pilots who are employed under a collective bargaining agreement with the Independent
Pilots Association ("IPA"), which became amendable at the end of 2011. The ongoing contract negotiations between UPS and
the IPA are in mediation by the National Mediation Board.
Our airline mechanics are covered by a collective bargaining agreement with Teamsters Local 2727, which became
amendable November 1, 2013. In addition, approximately 3,100 of our auto and maintenance mechanics who are not
employed under agreements with the Teamsters are employed under collective bargaining agreements with the International
Association of Machinists and Aerospace Workers (“IAM”) that will expire on July 31, 2019.
The experience of our management team continues to be an organizational strength. Nearly 34% of our full-time
managers have more than 20 years of service with UPS.