Wells Fargo 2012 Annual Report Download - page 23


Building a future,
together.
After turning to WellsFargo to help pay for college, Juanita
Soranno came back for advice on the best way to pay o her
student loan, and then landed a job with WellsFargo.
No. 
WellsFargo is the No.2 provider ofprivate
student loans.
When Juanita Soranno was accepted to SanFrancisco State
University, it was a tossup over who was most excited: her or
her grandmother (and namesake), Juanita Ramos, who lived
in SanFrancisco. Ramos was happy to have her granddaughter
close— and also knew where to turn for advice on paying for
college: the local WellsFargo Mission Ocean store, where
Ramos was aloyal customer.
“The personal banker there explained to us how
WellsFargo could help me achieve my goals,” said Soranno,
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advised me on planning to prepay interest before the loan was
due and gave me ideas on how Icould pay down debt with
money Iearned while working part time.”
Soranno took the advice to heart, and even applied for
apart-time teller role at WellsFargo— the same store where
her grandmother banked. Upon graduating, she moved to
NewYork as a lead teller at the Seventh and 39thStreet store,
and eventually became assistant to the Community Banking
president of Metro New York.
“Over the years, the resources and service Ireceived
asacustomer and a team member have been excellent,” she
concluded. “Iam thrilled that Ireceived good advice and
continue to take advantage of the expertise all around us at
WellsFargo.”
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