AT&T Wireless 2007 Annual Report Download - page 21

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10,000 Branches Across North America
and the United Kingdom
That’s the scope of financial services leader Edward Jones’
operations. Given the speed of the global economy,
maintaining the company's focus on individual service
across its entire network of offices demands fast
connectivity solutions.
In 2007, Edward Jones retired its 20-plus-year-old satellite
system and teamed with AT&T to create the Global Branch
Network to deliver voice communications, always-on
Internet access and critical market data.
“The satellite system was no longer able to serve our
growing branch network,” said Vinny Ferrari, chief
information officer for Edward Jones. “We worked with
AT&T to design a technology upgrade that gives us the
bandwidth we needed to ensure that our employees
have access to applications and to complement our
trademark face-to-face customer service.”
AT&T provides a global Virtual Private Network (VPN)
service that offers a single secure network to connect
numerous business locations, such as branch offices,
headquarters and remote users. The results for Edward
Jones? Increased reliability, faster traffic flow, easier
management and the ability to expand quickly.
“We worked closely with Edward Jones to deploy a network
that is robust, resilient and redundant to support the
‘always-available’ nature of its business,” said AT&T’s José
Gutiérrez, executive vice president of Enterprise Business
Sales. “We give them an infrastructure that’s adaptable
and expandable enough to meet their needs as their
business grows.”
AT&T Connect allows our customers to
collaborate better by moving easily among
different services—including e-mail, chat,
teleconferencing and document sharing.
“Information technology is a key component of GM’s global business
strategy, and AT&T's global reach, reliability and knowledge of our
networks are helping us achieve our objectives. Their expertise allows
us to stay focused on what we do best … build and sell great cars
and trucks,” said Ralph Szygenda, group vice president and CIO of GM,
pictured in a Chevrolet Malibu, 2008 North American Car of the Year.
2007 AT&T Annual Report
| 19
No Business Is Too Small
for Big Solutions
More than 3 million small and midsize businesses look
to us for integrated communications solutions that deliver
high quality, security and continuous innovation. For
instance, in 2007, we introduced our Complete Office
Solution bundle—unlimited local and nationwide calling,
wireless service, high speed Internet, AT&T Unified Messaging
and an AT&T Real Yellow Pages listing, all on a single
consolidated bill.
We’re also answering the call as more small and midsize
businesses demand mobility and integrated voice and
data solutions. We’ve expanded our popular IP Flexible
Reach solution to integrate with existing analog telephone
systems. That lets businesses use Voice over IP (VoIP)
technologies without replacing their existing systems.
And AT&T’s wireless leadership enables us to provide the
mobile voice and data solutions that businesses of all
sizes need to compete.