Cabela's 2013 Annual Report Download - page 31

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21
• the credit card industry is highly competitive with increased use of advertising, target marketing, reward
programs, mobile payment solutions, and pricing competition in interest rates and cardholder fees as both
traditional and new credit card issuers seek to expand or to enter the market and compete for customers.
Economic downturns and social and other factors could cause our credit card charge-offs and
delinquencies to increase, or credit card balances to decrease, which would decrease our profitability.
The general economic environment may worsen, unemployment may increase, the housing market may
decline, and consumer credit availability may decrease. The ability and willingness of cardholders to pay could
be adversely affected, which would increase delinquencies and charge-offs. In addition, if economic conditions
deteriorate, the number of transactions and average purchase amount of transactions on the credit card accounts
may be reduced, which would reduce the revenue of our Financial Services segment. A variety of social and other
factors also may cause changes in credit card use, payment patterns, and the rate of defaults by cardholders. These
social factors include changes in consumer confidence levels, the public’s perception of the use of credit cards,
changing attitudes about incurring debt, and the stigma of personal bankruptcy. Our underwriting criteria and
portfolio management, product design, and collection operations may be insufficient to protect the growth and
profitability of our Financial Services segment during a sustained period of economic downturn or recession or a
material shift in social attitudes, and may be insufficient to protect against these additional negative factors.
The performance of our Financial Services segment may be negatively affected by the performance of
our merchandising businesses.
Negative developments in our Retail and Direct businesses could affect our ability to grow or maintain our
Financial Services segment. We believe our ability to maintain cardholders and attract new cardholders is highly
correlated with customer loyalty to our merchandising businesses and to the strength of the Cabelas brand. In
addition, transactions on cardholder accounts produce loyalty points which the cardholder may apply to future
purchases from us. Adverse changes in the desirability of products we sell, negative trends in retail customer
service and satisfaction, or the modification of the loyalty program could have a negative impact on the ability of
Cabelas CLUB to grow its account base.
Our Financial Services segment faces the risk of a complex and changing regulatory and legal
environment.
Our Financial Services segment operates in a heavily regulated industry and is therefore subject to a wide
array of banking and consumer lending laws and regulations. Failure to comply with banking and consumer
lending laws and regulations could result in financial, structural, and operational penalties being imposed. For
example, the FDIC conducted compliance examinations in 2009 and 2011 and found that certain former practices
of WFB were improper. As a result of these compliance examinations, WFB was required to enter into a consent
order and pay restitution and civil money penalties. The FDIC conducted another compliance examination in
2013, and WFB may be ordered to pay restitution and civil money penalties as a result of the 2013 compliance
examination.
In addition, as a Visa member bank, WFB must comply with rules and regulations imposed by Visa. For
example, WFB and Cabelas could be fined by Visa for failing to comply with Visas data security standards.
The Dodd-Frank Wall Street Reform and Consumer Protection Act may impact the practices of our
Financial Services segment and could have a material adverse effect on our results of operations.
In July 2010, the Reform Act was signed into law. The Reform Act, as well as other legislative and regulatory
changes, could have a significant impact on us by, for example, requiring the Financial Services segment to change
its business practices, imposing additional costs on the Financial Services segment, limiting fees the Financial
Services segment can charge for services, impacting the value of the Financial Services segment and its assets,