Charter 2000 Annual Report Download - page 6

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CHARTER COMMUNICATIONS 4
service, and satellite providers of video and data service. Nobody else today offers the full
range of entertainment, communications, and data services through one broadband connec-
tion to the home. We’ll use our broadband capabilities to provide advanced interactive
services like Internet over TV and video on demand.
Our technology is 21st century, but our approach is simple and straightforward: we win
new customers, guard the customers we have, and continually develop new services to offer
them. In fact, “simple” is the whole idea – our focus is on developing easy-to-use technology
that makes life easier.
STRONG PERFORMANCE, BRIGHT FUTURE
Charter is the growth leader in the cable industry, but we’re more than just a cable company.
We’re an innovative, broadband communications organization that makes new technology
easy for our customers to understand and use. We’re demonstrating and commercializing
products that tap the potential of our digital broadband platform.
This is how we’re delivering on our Wired World vision, which provides for the conver-
gence of the television with computers, the Internet and other communications media.
To capitalize on cable’s broadband capacity to transmit voice, video and data at high speeds,
we’re establishing Charter’s digital platform as the medium for delivering these and other
new services to the home and workplace.
We’ll continue to make necessary investments in our broadband infrastructure, customer
care and employee training to realize the opportunity we’ve created. Even as we make these
investments, we’ll be among industry leaders in customer and cash flow growth.
It’s been a remarkable year for Charter, thanks to the efforts of our management team
and employees. We thank our long-time employees and those who have recently joined us.
As our employees have embraced our core values, maintained their strong entrepreneurial
spirit and demonstrated dedication to our customers, they have truly delivered!
Many thanks to our investors, whose support has enabled Charter to become the leader in
broadband communications. Our goal is to continue to deliver the financial performance our
investors deserve – and to revolutionize the way the world communicates.
Jerald L. Kent
President and
Chief Executive Officer
Paul G. Allen
Chairman