AT&T Wireless 2011 Annual Report Download - page 12

The cloud solution also helps SGH better serve
its customers. “Fast turnaround is increasingly
important to our clients — they want us to do
more in less time,” says Frank Kan, a principal
at SGH. “With AT&T’s cloud solution, we’re able
to deliver results on schedule. And that keeps
our customers coming back.”
BETTER FOR BUSINESS When it comes to
serving our business customers, the AT&T network
helps large enterprises and small businesses
alike work more efficiently and effectively.
Powering an Industry Leader From mobility
to cloud services, the AT&T network keeps
Mohawk Industries connected. As this
leading multinational flooring manufacturer
and distributor faced pressure from the
historic slowdown in the housing industry
during the recession, Mohawk turned to AT&T
to help enhance its ongoing productivity
initiatives and maintain its No. 1 position
in the flooring industry.
AT&T is arming the company’s carpet sales reps
with tablets that allow them to immediately
provide customers with up-to-the-minute
pricing, new product information and updates
on their orders.
“Our top priority is to make our sales people
more effective,” says Jevin Jensen, Mohawk’s
information systems senior director.
“AT&T worked with us to understand our needs
and to develop a solution that helps us provide
our reps with a superior tool kit to deliver
great service to our customers.”
Meanwhile, Mohawk faced the challenge
of supporting multiple external websites.
The marketing teams often needed to deploy
campaigns that would drive consumer traffic
to those sites, but this was difficult to do
quickly. Today, a cloud solution from AT&T gives
Mohawk the flexibility the company needs to
dial capacity up or down without investing
significant capital.
“AT&T gave us a cost-effective way to deliver
the computing power our marketing team
needs without building out our in-house
capacity,” says Jevin.
High Speed, High Fashion Lizzie Mesa and
Rebecca Reinbold have built their Los Angeles-
based company, Dell et Ruhs Public Relations,
on supporting the fast-paced businesses of their
fashion industry clients. And AT&T and iPhone 4S
deliver the combination of speed and connectivity
they need to keep their business growing.
Only AT&T’s network lets Lizzie and Rebecca
download files and video three times faster on
iPhone 4S and surf the Web and talk on their
phones at the same time. So when they’re on
the phone with a reporter, they can quickly
download and then email a client’s design
portfolio from the virtual showroom on their
website without missing a beat.
When Lizzie’s on the go, she prefers to travel light.
Since she can save and access the files she needs
from her iPhone 4S, she can leave her laptop at
the office when she takes meetings with clients
in the relaxed atmosphere of her favorite coffee
shop. She stays connected — and manages her
data usage — via the AT&T Wi-Fi Hot Spot.
Rebecca, who recently switched to AT&T from
another carrier, said the big difference for her was
AT&T’s coverage when she visits family in the U.S.
Virgin Islands. “I go home three or four times a
year,” says Rebecca. “It’s a long trip from LA, so I’ll
stay as long as a couple of weeks. My iPhone 4S
lets me keep up with work while I’m there.”
Adds Lizzie, “Our clients count on us, and with
AT&T and iPhone 4S, we know we can deliver for
them … no matter where in the world we are.”
GLOBAL SOLUTIONS FOR ENTERPRISE
In addition to world-class wireless and cloud
solutions, our business customers have access
to a network that reaches countries representing
99 percent of the world’s economy. So we can
keep multinational corporations connected nearly
everywhere they operate.
10 AT&T Inc.