Charter 1999 Annual Report Download - page 8

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6CHARTER COMMUNICATIONS
UNIQUE RESOURCES, INDUSTRY-LEADING PERFORMANCE
Charter has a unique advantage over other companies in the
emerging broadband industry — access to the resources and
relationships of Paul Allen and his investment firm, Vulcan
Ventures. For example, we work closely with Interval
Research Corporation, Vulcan’s research organization, to
develop new products and services for our customers.
Charter benefits from the business opportunities that are
realized through the pairing of new services developed
through our relationship with Interval Research combined
with our own customer understanding and marketing
organization.
Charter has a management team that successfully
introduces those services to our customers. We have a proven
track record of offering customers the services they want at
a price they’re willing to pay. For years, Charter has been
an industry leader in customer growth and cash flow per
customer.
“By pairing the ambitious rollout of advanced digital set-top
converters with some exciting services that take advantage of
our expansive broadband capacity, we hope to see the majority
of Charter’s 6 million customers subscribing to digital services
within the next several years.”
WHERE
DOES CHARTER
STAND TODAY?
MARY PAT BLAKE
SENIOR VICE PRESIDENT—
MARKETING AND PROGRAMMING
Q. WWWWW