Starbucks 2011 Annual Report Download - page 14

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Employees
Starbucks employed approximately 149,000 people worldwide as of October 2, 2011. In the US, Starbucks
employed approximately 112,000 people, with 106,000 in company-operated stores and the remainder in support
facilities, store development, and roasting and warehousing operations. Approximately 37,000 employees were
employed outside of the US, with 35,000 in company-operated stores and the remainder in regional support facilities
and roasting and warehousing operations. The number of Starbucks employees represented by unions is not
significant. We believe our current relations with our employees are good.
Executive officers of the registrant
Name Age Position
HowardSchultz ................... 58 chairman, president and chief executive officer
Cliff Burrows ..................... 52 president,StarbucksCoffeeAmericasandUS
JohnCulver ...................... 51 president,StarbucksCoffeeChinaandAsiaPacific
JeffHansberry .................... 47 president,ChannelDevelopmentandpresident,
Seattle’s Best Coffee
MichelleGass .................... 43 president,StarbucksCoffeeEMEA
TroyAlstead ..................... 48 chieffinancialofficer and chief administrative officer
Paula E. Boggs .................... 52 executivevicepresident,generalcounsel and
secretary
Howard Schultz is the founder of Starbucks and serves as the chairman, president and chief executive officer.
Mr. Schultz has served as chairman of the board since Starbucks inception in 1985 and he resumed his role as
president and chief executive officer in January 2008. From June 2000 to February 2005, Mr. Schultz held the title
of chief global strategist. From November 1985 to June 2000, he served as chief executive officer. From November
1985 to June 1994, Mr. Schultz also served as president.
Cliff Burrows joined Starbucks in April 2001 and has served as president, Starbucks Coffee Americas and US since
October 2011. From March 2008 to October 2011, Mr. Burrows served as president, Starbucks Coffee US. He
served as president, Europe, Middle East and Africa (EMEA) from April 2006 to March 2008. He served as vice
president and managing director, UK prior to April 2006. Prior to joining Starbucks, Mr. Burrows served in various
management positions with Habitat Designs Limited, a furniture and house wares retailer.
John Culver joined Starbucks in August 2002 and has served as president, Starbucks Coffee China and Asia Pacific
since October 2011. From December 2009 to October 2011, he served as president, Starbucks Coffee International.
Mr. Culver served as executive vice president; president, Global Consumer Products, Foodservice and Seattle’s Best
Coffee from February 2009 to September 2009, and then as president, Global Consumer Products and Foodservice
from October 2009 to November 2009. He previously served as senior vice president; president, Starbucks Coffee
Asia Pacific from January 2007 to February 2009, and vice president; general manager, Foodservice from August
2002 to January 2007.
Jeff Hansberry joined Starbucks in June 2010 and has served as president, Channel Development, which includes
CPG, and president, Seattle’s Best Coffee since October 2011. From June 2010 to October 2011, he served as
president, Global Consumer Products and Foodservice. Prior to joining Starbucks, Mr. Hansberry served as vice
president and general manager, Popular BU for E. & J. Gallo Winery, a family-owned winery, from November 2008
to May 2010. From September 2007 to November 2008, Mr. Hansberry served as vice president and general
manager, Value BU, and from April 2005 to August 2007, he served as vice president and general manager Asia, for
E. & J. Gallo Winery. Prior to E. & J. Gallo, Mr. Hansberry held various positions with Procter & Gamble.
Michelle Gass joined Starbucks in 1996 and has served as president, Starbucks Coffee EMEA since October 2011.
From September 2009 to October 2011, she served as president, Seattle’s Best Coffee. Ms. Gass served as senior
vice president, Marketing and Category from July 2008 to November 2008, and then as executive vice president,
Marketing and Category from December 2008 to September 2009. Ms. Gass previously served as senior vice
president, Global Strategy, Office of the ceo from January 2008 to July 2008, senior vice president, Global Product
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