Symantec 2008 Annual Report Download - page 163
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Note 2. Consolidated Balance Sheet Information
March 28,
2008
March 30,
2007
(In thousands)
Trade accounts receivable, net:
Receivables ............................................. $ 781,514 $ 687,580
Less: allowance for doubtful accounts .......................... (8,915) (8,391)
Less: reserve for product returns .............................. (14,399) (12,221)
Trade accounts receivable, net: ............................... $ 758,200 $ 666,968
Property and equipment, net:
Computer hardware and software ............................. $ 925,156 $ 842,691
Office furniture and equipment ............................... 292,306 282,838
Buildings . . ............................................. 492,857 533,319
Leasehold improvements.................................... 276,116 237,843
1,986,435 1,896,691
Less: accumulated depreciation and amortization .................. (1,079,468) (917,357)
906,967 979,334
Land .................................................. 94,783 112,906
Property and equipment, net:................................. $1,001,750 $1,092,240
Note 3. Sales and Marketing Expense
Technical support costs
Technical support costs relate to the cost of providing self-help online services, chat, and email support.
Technical support costs included in Sales and marketing in the Consolidated Statements of Income for fiscal 2008,
2007, and 2006 were $61 million, $18 million, and $24 million, respectively.
Advertising costs
Advertising costs are charged to operations as incurred and include electronic and print advertising, trade
shows, collateral production, and all forms of direct marketing. Starting in January 2007, certain advertising
contracts contain placement fee arrangements with escalation clauses which are expensed on an estimated average
cost basis over the term of the arrangement. The difference between the actual placement fee paid and the estimated
average placement fee cost is included in Other long-term liabilities on the Consolidated Balance Sheets for fiscal
2008 and 2007, which were $71 million and $14 million, respectively. Advertising costs included in Sales and
marketing in the Consolidated Statements of Income for fiscal 2008, 2007, and 2006 were $555 million,
$382 million, and $253 million, respectively.
81
SYMANTEC CORPORATION
Notes to Consolidated Financial Statements — (Continued)