Walmart 2005 Annual Report Download - page 20

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Operational Review:
B. Kevin Turner
President and Chief Executive Officer,
SAM’S CLUB®
“ The aftermath of the hurricane here was
indescribable, but you can describe the reaction
of the people here with one word, ‘generous.’
Everyone pitched in to do what they could.”
Ken Lord
Club Manager, Port Charlotte, FL
Ken Lord, with key associates, Lisa Varney and
Elizabeth Couch along with the Fire Department of
Port Charlotte, FL
When Hurricane Charley smashed onto the
West coast of Florida on August 13, 2004,
the SAM’S CLUB in Port Charlotte became
a beacon of help. Many in the community
needed emergency supplies and SAM’S CLUB –
one of the first businesses to get back up and
running – worked with fire and rescue teams
to get flashlights, plywood and hundreds of
other items to area victims. Small businesses
got help, too. Associates, many of whom were
given time off to salvage their own homes and
assist in the community’s recovery, worked
tirelessly to provide restaurants, childcare
facilities, clinics, offices and more with the
items they needed to remain operational and
limit their downtime losses.
18 WAL-MART 2005 ANNUAL REPORT