Apple 2003 Annual Report Download - page 152

Download and view the complete annual report

Please find page 152 of the 2003 Apple annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 164

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164

accurately described in Apple’s formal records, and payments on Apple’s behalf should never be made other than as described in the records.
At Apple, there is never any reason for false or misleading entries, and there is no place for undisclosed or unrecorded funds, payments, or
receipts.
Apple is required by local, state, federal, foreign and other applicable laws, rules and regulations to retain certain records and to follow specific
guidelines in managing its records. Civil and criminal penalties for failure to comply with these guidelines can be severe for Apple and its
employees, agents and contractors, and failure to comply with these guidelines may subject an employee, agent or contractor to disciplinary
action, up to and including termination of employment or business relationship at Apple’s sole discretion.
A “legal hold” suspends all document destruction procedures in order to preserve appropriate records under special circumstances, such as
litigation or government investigations. Apple’s Law Department determines and identifies what types of records or documents are required to
be placed under a legal hold. Every Apple employee, agent and contractor must comply with this policy. Failure to comply with this policy
may subject the employee, agent or contractor to disciplinary action, up to and including termination of employment or business relationship at
Apple’s sole discretion. Apple’s Law Department will notify you if a legal hold is placed on records for which you are responsible. You then
must preserve and protect the necessary records in accordance with instructions from the Apple’s Law Department. RECORDS OR
SUPPORTING DOCUMENTS THAT HAVE BEEN PLACED UNDER A LEGAL HOLD MUST NOT BE DESTROYED, ALTERED
OR MODIFIED UNDER ANY CIRCUMSTANCES . A legal hold remains effective until it is officially released in writing by Apple
s Law
Department. If you are unsure whether a document has been placed under a legal hold, you should preserve and protect that document while
you check with Apple
’s Law Department. If you have any questions about this policy you should contact Apple’s Law Department.
All Apple bank accounts that are to be established must be approved and established by Apple’s Treasury Department. All payments must be
made by recorded and traceable methods: checks (correctly dated), bank drafts, or bank transfers. No payments shall be made in cash, except
petty cash reimbursements.
3. Responsibilities to Others
A. Putting the customer first
Apple creates, manufactures, and markets computing products so people can use them to make their lives better. Apple strives to understand
our customers’
needs, to provide customers with the tools and skills to enhance their use of Apple products, and to be courteous and instructive.
B. Quality in all we do
There is no upper limit on the quality of the products and services that we want to provide. Employees should at all times strive for the highest
quality in all they do. No employee shall
Page 8