BMW 2002 Annual Report Download - page 19

001 BMW Group in figures
004 Report of the Supervisory Board
008 Supervisory Board
011 Board of Management
012 Group Management Report
031 BMW Stock
034 Corporate Governance
042 Group Financial Statements
106 BMW AG Financial Statements
112 BMW Group Annual Comparison
114 BMW Group Locations
116 Glossary
120 Index
18
More than 5,000 jobs created
As a result of the continuing product and market of-
fensive, additional employees were recruited, mainly
in development, production and sales departments.
As at 31 December 2002, the BMW Group had a
worldwide workforce of 101,395 employees. After
adjusting for disposals and transfers of group com-
panies, the equivalent headcount at the end of 2001
was 96,263 employees. The BMW Group has there-
fore effectively created 5,132 new jobs in 2002, an
increase of 5.3%. Approximately three-quarters of
the BMW Group workforce are employed in Ger-
many.
The headcount in Germany rose to 76,143, an
increase of 4.5%. More than 500 employees have
already been recruited for the BMW Leipzig plant
in 2002. At present, they are being trained at other
BMW Group plants for their new roles. The BMW
Group will continue to need further qualified em-
ployees in 2003.
The BMW Group recruited another 370 appren-
tices in 2002, the total number of apprentices in-
creasing by 9.7%. At present, almost 4,200 young
people are learning a profession with the BMW Group.
People are the main factor behind the BMW
Groups success. Satisfaction and motivation of
employees are crucial factors to maintain the high
quality of work. In 2002, a survey Changing the
future together was carried out in 28 countries to
measure employee satisfaction. For the first time
this survey covered all areas and functions of the
Group and was carried out with questionnaires pre-
pared in17 languages with more than 100 local
variations. The results of the survey indicate a very
high level of employee satisfaction. The average
response rate of 86% recorded a satisfaction ratio
of over 91%. Of particular note was the finding that
BMW Group employees 31.12. 2002 31.12. 2001 Change
in %
Automobiles*93,216 89,292 4.4
Motorcycles 2,847 2,699 5.5
Financial Services 2,196 1,973 11.3
Other 3,136 3,311  5.3
thereof
Software (1,093) (1,247)  12.3
Corporate (73) (48) 52.1
Other UK companies (1,970) (2,016) 2.3
BMW Group 101,395 97,275 4.2
adjusted for disposals and transfers of group companies 101,395 96,263 5.3
BMW Group apprentices at 31 December
4,500
4,000
3,500
3,000
2,500
2,000
1,500
1,000
*excluding Rover Group apprentices
98*99*00 01
3,295 3,483 3,698 3,829
02
4,199
*After adjusting for disposals and transfers of group companies the headcount of the Automobiles segment as at 31 December 2001 was 88,280.