Lowe's 2005 Annual Report Download - page 11

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Well-Appointed Spaces
Always Improving Stores
We are as passionate about improving our stores as our customers are about improving their homes.
Lowe’s stores feature wide, bright aisles, easy-to-shop displays, and showroom-quality merchandise
sets that make shopping for home improvement projects as enjoyable as completing them. Ongoing
investment in our store base helped drive our third consecutive year of comparable store sales gains
above 6 percent and ensures even our older stores remain as fresh and inviting as our newest locations.
This investment includes ongoing improvements in our store signage and merchandise displays, such
as Lowe’s easy-to-shop Tool World, and inspirational Kitchen Design Center, Flooring Department and
Fashion Bath areas. Each improvement in our stores is aimed at helping customers shop with ease
for both small and large projects that add value and enjoyment to their homes.
Improving stores also includes making operational enhancements that add to the convenience of shopping
at Lowe’s. We are focused on fi nding ways to continuously improve our store staffi ng to ensure customers
receive assistance when needed. In addition, our informative in-store signage and our continued expan-
sion of self-checkout improves the shopping experience and saves time for customers. Our Rapid
Response Replenishment (R3) centralized distribution initiative has made replenishing products more
effi cient for our stores. Our investment in R3 continued to provide benefi ts in 2005. We successfully
increased the fl ow of mer chandise to our stores from our network of 11 regional distribution centers,
improving our in-stock levels, driving sales and positioning us for improved inventory productivity.
Ongoing investment in our stores and infrastructure is a key tenet of our strategy and will remain a
driver of our solid performance.
CREATE YOUR OWN
WELL-APPOINTED SPACE
Want that organized, “everything is where it belongs”
feeling? Clear closet clutter! Large or small, closets are
a great place to start any home organization project.
Visit www.Lowes.com/organize to learn how.
GREAT STORES GREAT HOMES 9