LabCorp 2009 Annual Report Download - page 6

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We collect, process and report the results of over a
quarter-billion tests annually through our network of
world-class laboratories and customer care systems.
Our footprint spans the continent and includes 38 primary
laboratories and more than 1,500 patient service centers.
Our unparalleled service starts with the patient. We continue
to improve the patient experience with online scheduling,
improvements in our patient service centers and our
dedicated health care professionals who see patients
every day. The timeliness of results reporting is critical,
so we provide best-in-class, open platform IT solutions that
ensure effi cient electronic delivery of patient results. Today,
we receive 70 percent of orders and deliver 90 percent of
results electronically. We also have invested in sophisticated
robotic systems that make sample processing more accurate
and effi cient. Our Protedyne® technology expedites pre-analytical
processes in the lab by combining customized software with
powerful robotic hardware. The rewards: faster turnaround
at a lower cost with less opportunity for error.
Diagnostic
Testing
4 LABORATORY CORPORATION OF AMERICA
BROAD SERVICE CAPABILITIES