Symantec 2009 Annual Report Download - page 3

Conficker virus provides a perfect illustration of Symantec’s ability to deliver value to its customers as
a result of our ability to unify security and management capabilities. Our product portfolio enables our
customers to identify the systems that need to be patched, deliver the required patches, update
signatures, and validate that they are indeed secure. Additionally, we can manage the frequency of
backups to protect critical data in times of high threat levels. We are the only vendor to bring this
complete security, storage and backup solution to the market.
FISCAL 2009 ACCOMPLISHMENTS
The mission-critical nature of our product portfolio combined with the compelling ROIs that our
products offer has enabled Symantec to remain relevant to many of our customers despite the
tightening of IT budgets during fiscal 2009. For example, we launched our “Stop Buying Storage”
campaign which enables customers using our solutions to reduce storage costs by better utilizing
existing storage and by buying lower cost storage.
In the data protection market, our backup and recovery products gained market share. The
transition of NetBackup to a platform based architecture has enabled our customers to take advantage
of best-of-the-breed features such as disk based backup, virtualization, continuous data protection and
de-duplication.
Our data loss prevention products continued to show strong growth as the need to control data
leakage remained a top priority for Chief Information Officers. The DLP team has been very successful
in leveraging the broader Symantec direct sales force and channel presence, and has expanded
globally. We also made significant progress in integrating the DLP product into the Symantec portfolio.
DLP 9.0 is now fully integrated with our endpoint management solution as a result of leveraging
Symantec’s Open Collaborative Architecture.
On the consumer side of our business, we continued to expand our category leadership by
bringing innovative products and services to market. Independent industry tests concluded that our
2009 Norton consumer products offer the lightest, fastest, and best protection against security threats
in the market. We are leveraging our meaningful relationships with numerous OEM providers around
the world and continue to aggressively pursue valuable distribution agreements. Driven by our
acquisition of SwapDrive in June 2008, we are the clear leader in the consumer online backup market.
We currently host over 30 petabytes of consumers’ data and have more than 7 million customers.
That’s seven times more customers than our nearest competitor. Our Norton Online Backup product
allows us to expand beyond traditional security and introduce more consumers to our trusted Norton
brand. Our online backup offering is particularly valuable for netbook users who want to access their
data from multiple devices and who tend to have limited local storage for high volumes of photos,
music and videos.
Additionally, in the emerging markets, we are expanding our portfolio to derive growth from new
markets by leveraging our recently acquired PC Tools brand and its online go-to-market channel. PC
Tools allows us to seed emerging markets and new consumer segments with less expensive point
products while protecting our premium Norton brand.
FISCAL 2010 PRIORITIES
I remain focused on our vision to secure and manage the world’s information. I plan to build on
the great assets we have, re-allocate our investments on increasing internal innovation, improve the
quality and integration of our solutions and thereby further extend our leadership position in security,
backup, and storage management. We will do a better job of leveraging our installed base. By
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