APC 2004 Annual Report Download - page 56

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54
Social dialogue / surveys
Schneider Electric has always been committed to fos-
tering meaningful dialogue with employee representa-
tives. For this reason, a European central works com-
mittee was created in 1998. Comprising 31 represen-
tatives from 19 countries in Europe, the committee
goes beyond the scope of the European Union. In
addition to quarterly meetings, the Company regular-
ly informs the committee's officers about its business
and labor situation.
Since 1997, we have conducted ProSat surveys to
measure employee satisfaction. Deployed locally in
each country, these polls give rise to tangible action
plans. At December 31, 2004, 99% of the workforce
had been surveyed.
43.7 %
100 %
75 %
99 %
2002 2003Dec. 31,
2004
2004
target
NEW2004 objective:
Conduct professional satisfaction
surveys among 100% of employees
every two years
Cumulative days of training by type
Line Admin. Technicians Engineers Total
employees staff and and
supervisors managers
Foreign languages and IT 2,476 8,476 11,317 21,786 44,055
Health and safety 14,410 1,161 6,492 4,773 26,836
Technical 51,867 4,865 18,488 22,906 98,126
Management 947 3,248 7,343 24,035 35,573
Other 6,974 4,760 26,185 11,248 49,167
Health and safety
After an initial program devoted to health coverage,
several related action plans were carried out in 2004,
notably in France, the US and Spain. We are current-
ly defining an occupational health and safety policy for
the entire Company that should be ready in the first
half of 2005. In France, the Human Resources depart-
ment developed an experimental approach entitled
"psychological dynamics and work" in partnership
with work psychologists from Conservatoire National
des Arts et Métiers. The study covered a third of the
workforce at the AFI plant in Grenoble, France.
20.09
7.33
3.06
27.56
8.73
3.42
20032004
Work accidents: Frequency rate
Engineers and
managers
Non-executive
staff and
technicians
Line employees
0.11
0.26
0.02
0.23
0.06
0.01
20032004
Work accidents: Seriousness rate
Engineers and
managers
Non-executive
staff and
technicians
Line employees