Walgreens 2011 Annual Report Download - page 2

Well
at Walgreens
defines what we want customers
to experience.
Live well by finding value, fun and
solutions for their daily needs.
Stay well by finding the right products
for health and daily living.
Get well when they feel ill.
2011 Milestones
• Walgreens is the nation’s largest drugstore chain, with
fiscal 2011 sales of $72.2 billion and record profit of
$2.7 billion. The Company has 247,000 employees.
• This is the Company’s 37th consecutive year of record
sales. It’s also the 36th consecutive year Walgreens has
raised its quarterly dividend – paid every quarter since 1933.
• The Company returned $2.4 billion to shareholders
through dividends and share repurchases in fiscal 2011,
and announced its largest dividend increase ever of
28.6 percent in July, as well as a new $2 billion share
repurchase program.
• Walgreens filled a record 819 million prescriptions in fiscal
2011 – one in five retail prescriptions in America. Pharmacy
is 65 percent of the Company’s business.
• Advancing its leadership in providing flu shots, Walgreens
delivered 6.4 million flu shots last year as the Company
continued to serve as the country’s No. 1 provider of
flu shots other than the federal government.
• To expand the role Walgreens plays in health care, the
Company established important new alliances with top
health systems, including Johns Hopkins Medical Center,
Ochsner Health System and Louisiana State University,
to enhance coordinated care to patients.
• The Company completed its goal set in 2009 to convert
or open 5,500 Walgreens stores with its new “Customer
Centric Retailing” format, which offers customers a more
targeted product assortment, better sight lines and new
décor packages.
• Walgreens completed its acquisition of drugstore.com,
extending its multi-channel reach to an additional 3 million
online customers, forging relationships with new vendors
and partners and adding approximately 60,000 health,
personal care and beauty products to its online offering.
• The Company announced plans to open or convert
at least 1,000 “food oasis” stores over the next five years
to address the need for greater access to healthy foods
in underserved communities across the country,
building on its successful 12-store pilot in Chicago.
• The Company exceeded its “Rewiring for Growth” cost
reduction goal of $1 billion in annual savings, concluding
its three-year restructuring and cost-saving initiative
launched in 2008.
• Walgreens was named to Fortune magazine’s World’s
Most Admired Companies list for the 18th consecutive
year, and was ranked 32nd on the Fortune 500 list of the
largest U.S.-based companies.
About the Cover
Alana Bowman and her daughter Sadie
in Brandon, Mississippi, enjoy their
time together at a local playground.
“As a single mom with a full-time
career, I’m always looking for ways
to save time and money,” she says.
Taking advantage of the multiple ways
she can access Walgreens, Alana shops
Walgreens.com, drugstore.com and
Beauty.com websites to find great values
on products she regularly uses, like
shampoo, cosmetics and contact lens
solution. She also visits her local
Walgreens for family needs such as
prescriptions, school supplies and
over-the-counter medications.