McKesson 2005 Annual Report Download - page 5

McKESSON CORPORATION
Payor Group. The following suite of services and software products is marketed to payors, employers and government organizations to help
manage the cost and quality of care:
McKesson Specialty. This business’ product-specific solutions are directed towards manufacturers, payors and physicians to enable delivery
and administration of high-cost, often injectable, bio-pharmaceutical drugs used to treat patients with chronic disease. The business facilitates
patient and provider access to specialty pharmaceuticals across multiple delivery channels (direct-to-physician wholesale, patient-direct
specialty pharmacy dispensing, and access to retail pharmacy), provides clinical support and treatment compliance programs that help patients
stay on complex therapies, and offers reimbursement, data collection and analysis services.
M
edical-Surgical Solutions
Our Medical-Surgical Solutions segment provides medical-surgical supply distribution, equipment, logistics and other services to healthcare
providers that include hospitals, physicians’ offices, surgery centers, extended care facilities, and homecare sites through a network of 36
distribution centers within the U.S. This segment is the nation’s third largest distributor of medical-surgical supplies to hospitals (acute care)
and is the leading provider of supplies to the full range of alternate-site healthcare facilities, including physicians’ offices, clinics and surgery
centers (primary care), long-term care facilities and homecare sites (extended care). Supply Management On-LineSM, an electronic ordering
system, provides an advanced tool for ordering medical-surgical products over the Internet, and the segment’s Optipak® program allows
physicians to customize ordering of supplies according to individual surgical procedure preferences. In 2004, this segment introduced a state-
of-the-art information/data management system, OPTYXSM, designed to help hospital customers track and manage materials expenses. This
segment also includes ZEE® Medical, North America’s leading provider of first aid, safety, and training solutions, providing services to
industrial and commercial customers. This business offers an extensive line of products and services aimed at maximizing headcount
productivity and minimizing the liability and cost associated with workplace illnesses and injuries. In addition, this segment includes Moore
Medical Corp. (“MMC”), an Internet-enabled, multi-channel marketer and distributor of medical-surgical and pharmaceutical products to non-
hospital provider settings, which we acquired in 2005.
Provider Technologies
Our Provider Technologies segment provides a comprehensive portfolio of software, automation, support and services to help healthcare
organizations improve patient safety, reduce the cost and variability of care, and better manage their resources and revenue stream. The
segment markets its products and services to integrated delivery networks, hospitals, physician group practices, home health providers, and
managed care providers. Approximately sixty percent of hospital-based integrated delivery networks in the U.S. use one or more products from
this segment. The segment also sells its solutions internationally through subsidiaries and/or distribution agreements in Canada, the United
Kingdom, Ireland, France, the Netherlands, Australia, New Zealand and Puerto Rico.
The product portfolio for the Provider Technologies segment is organized into three major solutions sets — clinical solutions, business
performance solutions and automation solutions — with a variety of subsets of these solutions designed to address specific healthcare business
issues (such as, physician access and medication safety.) To ensure that organizations achieve the maximum value for their information
technology investment, the Provider Technologies segment also offers a wide range of services to support the implementation and use of
solutions as
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prescription tracking value. It also drives automation systems in a logical task order to improve productivity throughout the
prescription fulfillment process;
• Productivity Station™ — An easy-to-use interactive workstation system for customers desiring a compact, multi-tasking
automation unit;
• AccuSignTM—Electronically captures patient signatures for prescription pick-up, patient counseling acknowledgement and
HIPAA privacy acknowledgement; and
• Automated Will Call—Securely and discreetly groups and presents patient prescriptions for pic
k
-up.
• Disease management programs to improve overall healthcare of a patient;
• Nurse triage services to direct patients to the appropriate level of care;
• Clinical and analytical software to support utilization, case and disease management workflow;
• Business intelligence tools for measuring, reporting and improving clinical and financial performance;
• InterQual® Criteria for clinical decision support; and
• Clinical auditing and compliance software for auditing medical claims.