American Airlines 1997 Annual Report Download - page 2
Download and view the complete annual report
Please find page 2 of the 1997 American Airlines annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8 -
9 -
10 -
11 -
12 -
13 -
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
 |
 |
AMR Corporation is a worldwide leader in scheduled air transportation,
in the development and application of information technology for aviation,
travel and tourism, and in a wide range of other aviation-related activities,
including management services, training and consulting.
CONTENTS
Consolidated Highlights ........................................................................................................1
Letter from the Chairman ...................................................................................................... 2
AMR Senior Executives ......................................................................................................... 6
Year in Review ....................................................................................................................... 8
The Airline Group ................................................................................................................. 12
Route Maps ........................................................................................................................... 20
The SABRE Group ................................................................................................................. 26
Management Services Group ................................................................................................. 30
Financial Information ............................................................................................................ 33
Eleven-Year Comparative Summary ...................................................................................... 68
Board of Directors and AMR Officers .................................................................................... 70
Management - Divisions and Subsidiaries ............................................................................. 71
Corporate Information ..........................................................................................................72
1. John Richter has been the Employee of the Year in American’s Maintenance &
Engineering Department, and has won American’s Golden Wrench Award. He
defines the term “above and beyond,” whether extinguishing a fire on the ground,
or participating in a project to keep the wings of American’s MD-80s free of
damaging ice.
2. Capt. Dennis Sullivan doesn’t just fly to American’s ski destinations, he
works to help improve our dependability in these places, where the cold,
the snow, and the terrain can present significant challenges. Bringing
vacationers closer to the slopes is satisfying business for Capt. Sullivan and
hundreds of other American employees.
3. When not delivering quality service at 35,000 feet, Margaret Fraser, like thousands of AMR employees,
helps build the communities we serve. Each year, Ms. Fraser is a mentor and chaperone for high school
students who visit some of America’s historically black colleges and universities.
4. Chau Pyatt is a top-performing ticket agent. For more than 19 years, Ms. Pyatt’s superb efficiency, her
team approach, and her “whatever it takes” attitude have generated a loyal customer following and
outstanding revenues.
2
1
4
3
COVER