American Airlines 1997 Annual Report Download - page 30

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TSG has also introduced SABRE Business Travel
Solutions (SABRE BTS) to compete for primacy in the
increasingly important corporate distribution channel.
SABRE BTS allows corporations to give their business travel-
ers the convenience of desktop access to the SABRE system,
while offering corporate travel managers a tool to monitor
corporate travel policies more comprehensively. SABRE BTS
also provides automated methods of collecting, analyzing and
controlling travel expenses. In 1997, The SABRE Group
enlisted several major travel agencies as partners in marketing
SABRE BTS. Today, the company counts more than 30
Fortune 500 companies as customers.
Information Technology Solutions
The second major group within TSG — information technolo-
gy solutions — invested heavily in 1997 to maintain its
leading portfolio of software solutions and attract new cus-
tomers. The success of those efforts was highlighted by a
number of new contracts, the largest of which is a 25-year,
multibillion-dollar agreement with US Airways, under the
terms of which TSG will manage US Airways’ information
technology infrastructure, including facilities, hardware, soft-
ware and training.
Another 1997 highlight was a 10-year agreement by
28
Keeping an eye on the
future is one of AMR’s
most important jobs:
In 1997, AMR contin-
ued to improve its bal-
ance sheet and began
the process of updating
its fleet. Its financial
success also helped
families like the
Rubinsteins – who
hold numerous funds
that invested in AMR
in 1997 – plan for
their own futures.