Lowe's 2002 Annual Report Download - page 16

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Please find page 16 of the 2002 Lowe's annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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In every store, our employees take a little extra time to share
their expertise. It is part of their training. It is part of Lowe’s
culture and its 57-year history. Annual employee surveys show
a high degree of commitment and strong intention to
recommend the company to their friends and family.
Lowe’s maintains an extensive management development
program. Store manager candidates take part in an intensive
development program to sharpen their skills. The program
creates what Lowe’s considers to be the best store managers in
the business and a full pipeline of candidates who are trained
and ready to serve when store management opportunities
become available.
Diversity continues to be a key component of our success.
Our communities’ diverse cultures are reflected in our
employees, our business partnerships, and the products we
TH
The biggest thing Lowe’s delivers can’t fit on
a truck. It is our promise. Throughout the
communities we serve, Lowe’s thrives on providing
exceptional service in our stores and being there
for our neighbors when they need us.