Lowe's 2002 Annual Report Download - page 18

Download and view the complete annual report

Please find page 18 of the 2002 Lowe's annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 48

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48

IMPROVE
Our past success is a result of our
intense focus on our customers. But
our future hinges on our ability to
further improve everything we do.
Ultimately, our goal is to improve our
customers’ lives with the products
and services we offer.
16 / 17 LOWE’S CO MPANIES, INC. ANNUAL REPORT 2002
The key to Lowe’s future is an unwavering desire to better serve our customers in both new and existing markets. We are excited
with the reception our new stores receive as we move across the country, as well as the continued support of customers in our
existing markets, but we must continue to raise the bar on our performance. Our future rests on our ability to learn more about
our customers ... provide the products and services they desire ... aspire to reach new heights ... and exceed our customers’
expectations each and every day.
In short, we must continue to improve home improvement for our customers nationwide.