Lowe's 2003 Annual Report Download - page 18

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16 LOWE’S COMPANIES, INC.
“This is my store.” “What you want.”
Our customers’ homes are a piece of their dreams. Quality
products and trusted brands are necessary to turn those
dreams into reality. With over 40,000 products in our stores
and hundreds of thousands available through our Special
Order program, our diverse customers have the freedom to
express their unique tastes throughout their homes.
“The way you want it.”
We know the importance of delivering more than just
products, whether it’s a commercial business customer
pressed for time, or a family beginning a major remodeling
project. With well-staffed, organized stores and
knowledgeable employees who stand ready to provide
exceptional customer service, Lowe’s delivers a shopping
experience that’s second to none.
“How you want it.”
Customers return to our stores knowing that whether
they need an accurate cut, a precise color match,
professional installation or a quick delivery, they can get
it at Lowe’s at low prices, every day, guaranteed.