RBS 2015 Annual Report Download - page 27

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Footnotes
(1) Earliest possible timing is likely to be later than Q1 2017, subject to Board and PRA approval. Key milestones before seeking PRA approval for capital
distributions would include, among other considerations, maintaining the 13% CET1 ratio target, passing regulatory capital requirements, pass 2016 Bank of
England stress test (including Individual Capital Guidance hurdle) and operating within capital risk appetite, peak of litigation and conduct costs passed
including US RMBS, confidence in sustainable profitability, and Williams & Glyn exit assured
(2) FY 2014
(3) Includes Citizens Financial Group
(4) Retail & Commercial defined as UK PBB, Ulster Bank RoI, Commercial Banking, Private Banking and RBS International. Figures are as a percentage of core
RWAs, including CIB
(5) Excludes restructuring costs, litigation and conduct costs, and write down of goodwill
(6) £2.5bn reduction in adjusted operating expenses includes lower intangible write-offs and movements in FX
(7) Since initial pool of assets identified
(8) Excluding litigation and conduct costs, restructuring costs, write down of goodwill and other intangible assets and the operating costs of Williams & Glyn.
(9) Preliminary estimate for nominal GDP is 2.6% year-on-year
(10) UK PBB now includes Ulster Bank Northern Ireland and excludes Williams & Glyn, which is reported as a separate segment. All mortgage figures relate to UK
PBB on this restated basis
(11) 12 month growth rate at December 2015 of loans to Non-Financial Businesses (Source: Bank of England)
(12) Personal Banking: Source GfK FRS, 6 month roll. Latest base sizes: NatWest (3509) Royal Bank of Scotland (623) Question “How likely is it that you would to
recommend (brand) to a relative, friend or colleague in the next 12 months for current account banking?” Base: Claimed main banked current account
customers. Year on year increases are not significant
(13 + 14) Business & Commercial Banking: Source Charterhouse Research Business Banking Survey, quarterly rolling. Latest base sizes, Business £0-2m NatWest
(1352) Royal Bank of Scotland (432) Commercial
(14) £2m+ combination of NatWest & Royal Bank of Scotland in GB (872) Question: “How likely would you be to recommend (bank)”. Base: Claimed main bank
Data weighted by region and turnover to be representative of businesses in Great Britain. The year on year improvements in Business Banking are significant
(15) Target #1 for customer service, trust and advocacy by 2020
(16) The objectives under “RBS in 2019” are forward looking statements – see the last page of this presentation